Customer Service

2 weeks ago


Grimsby, United Kingdom Advantage Finance Ltd Full time

Are you looking for an exciting opportunity to start a career within a customer service environment with a company that is passionate about helping customers with their queries all whilst providing exceptional customer service?

We have the perfect opportunity for you.

As a Customer Service Apprentice, you will have the incredible chance to join our dedicated team of individuals and learn how to provide an outstanding level of service to our customers and colleagues.

Your Key Responsibilities will be
- Taking calls from our customers and helping them with their enquiries
- Dealing with direct debit mandates that are received.
- Helping our customers progress their insurance claim with their insurance company.
- Writing up cheques that are received.
- Sending our welcome letter to our new customers.
- Running reports as required.
- Issuing settled letters to customers as they are requested.
- Taking card payments from customers when required.
- Completing checks on vehicles
- Any other tasks as required.

Skills & Knowledge
- Customer service driven
- Positive and enthusiastic attitude
- Good communication skills.
- Works well in both a team and independently
- Desire to learn new skills and grow

**Benefits**:

- Company Pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Private healthcare.

If you are keen to join a company that has the customer and its colleagues at its core and have passion to develop and learn. This is a role that would suit you and provide you with an excellent platform for a career with Advantage Finance.

Advantage Finance Ltd is an equal opportunities employer, and we strive to employ a diverse workforce. We make recruiting decisions based on your experience and skills.

**Salary**: From £10,296.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person



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