Customer Service

4 weeks ago


Knutsford, United Kingdom Gregory-Martin International Full time

**Location: Knutsford, Cheshire (please note this is 100% inhouse role)**

**Salary: £30,000 to £45,000 plus benefits**

***

Are you a recent Graduate with 2-5 years Customer Service experience, this could be in any customer service role such as account management, recruitment etc?

Our client offers above average salaries and excellent benefits including restaurant and fully equipped gym on site.

**Technical Customer Service responsibilities will include**:

- Responding to customer queries promptly and accurately, answering their questions and providing a world-class customer experience.
- Identifying customer insights and trends, using these insights to increasingly delight our clients’ customers.
- Using data to make informed decisions such as prioritisation of tasks where needed.
- Being involved in real time delivery optimisation such as rapid triage and response.
- Creating new processes and optimising current ones, looking at how to scale and improve on them.

**Technical Customer Service Essential Skills/ Experience**
- 2-5 years’ experience in a customer service role in the technology industry.
- Experience with process improvement/delivery optimisation.
- Commercial awareness - IT market knowledge, particularly within the cybersecurity industry.
- Understanding and experience of CRM systems and processes.

**Keywords**: Customer Service, IT, Software, Cyber Security, CRM

**Technical Customer Service


  • Customer Services

    1 month ago


    Knutsford, United Kingdom Speedy Freight Full time

    Customer Service Advisor Role Do you currently work in, or have experience of providing great Customer Service, and are seeking a fresh challenge in a vibrant and expanding business? We are a successful national organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses truly...

  • Customer Service

    1 week ago


    Knutsford, United Kingdom The City Recruiter Full time

    **Location** Knutsford **Job Role** Claims Administrator **Salary** Up to £25K I am currently recruiting for a Claims Administrator, for my client based in Knutsford. This is a fast-paced role dealing with many different types of claims, we are looking for someone who has thrives in a fast-paced environment and enjoys a challenge! Dealing with claims...


  • Knutsford, United Kingdom Page Personnel Secretarial & Business Support Full time

    The Customer Service Coordinator will play a key role were you will provide an important link between the team and customers, as well as internal departments, to ensure the company delivers an excellent customer experience and achieves objectives. **Client Details** Based in Knutsford, Manchester, this client is now a leading company within the Logistics...


  • Knutsford, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Knutsford, WA16 8QJ **Hours**:Part-Time Hours Available **Hourly Rate**: Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+...


  • Knutsford, United Kingdom Barclays Full time

    **Job: Customer Service Advisor** **Location: Knutsford/Hybrid** **Salary: £24,700per annum + Excellent Benefits** **Shifts: Rotating between 7am and 11pm Monday - Sunday** As a Barclays Customer Service Advisor, you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Whatever their enquiry might...


  • Knutsford, United Kingdom NFU Mutual Knutsford Full time

    Job Advert We understand the importance of balance. As a forward-thinking and inclusive company, we’re dedicated to creating a supportive work environment. We believe in empowering our team, to excel both at work and at home. This role is perfect if you have a passion for helping others and are looking for a flexible and fulfilling career...


  • Knutsford, United Kingdom Work In Progress HR Full time

    Job Advert We understand the importance of balance. As a forward-thinking and inclusive company, we’re dedicated to creating a supportive work environment. We believe in empowering our team, to excel both at work and at home. This role is perfect if you have a passion for helping others and are looking for a flexible and fulfilling career...


  • Knutsford, United Kingdom 808 Group Full time

    **Customer Service Representative** **Company Overview**:Our client is a leading claims management company dedicated to providing exceptional support and guidance to individuals navigating various claims. Our mission is to assist clients in efficiently and effectively managing their claims, ensuring they receive fair compensation and timely resolution. They...


  • Knutsford, United Kingdom easyLink Freight Ltd Full time

    Customer Service Operative This is a rare and exciting opportunity for an ambitious & and well organised customer service operative who is looking to make the next step in their career. easyLink Freight are a young, progressive, ambitious, Same Day Courier company based just outside of Knutsford, Cheshire. The business sits within the prestigious MJI Group...


  • Knutsford, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Knutsford, WA16 8QJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Knutsford, United Kingdom Harman Technology Full time

    In this role, you will act as the primary point of contact for all customer order activity. You will receive & enter all orders, and pro-actively co-ordinate product availability, preparation, invoicing, and shipment, keeping customers updated and informed at all times. You will also respond to customer enquiries and investigate a variety of order related...


  • Knutsford, United Kingdom Culina Group Full time

    Company DescriptionPlease make sure you read the following details carefully before making any applications.Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than...


  • Knutsford, United Kingdom Campbell & Fletcher Full time

    **Job Title**:Customer Service Advisor - Hybrid Monday - Friday, 7 hour shifts between 8am-8pm **Location**: Knutsford **Salary**: £24700 **About the Company**: Our client is a well known UK bank with a newly refurbished modern space in Knutsford We’re looking for driven individuals with positive attitudes to join our team to deliver a high quality...


  • Knutsford, United Kingdom Campbell & Fletcher Full time

    **Job Title**:Customer Service Advisor - Hybrid Monday - Friday, 7 hour shifts between 8am-8pm **Location**: Knutsford **Salary**: £24700 **About the Company**: Our client is a well known UK bank with a newly refurbished modern space in Knutsford We’re looking for driven individuals with positive attitudes to join our team to deliver a high quality...


  • Knutsford, United Kingdom Travis Perkins plc group Full time

    Joining our friendly and hard working family as a **Customer Service Apprenticeship**, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** Not one day is the same as the next in TP branch...


  • Knutsford, United Kingdom Irlam Associates Full time

    * Explaining service and pricing. - Develop lasting customer relationships. - Provide a high level of customer care through regular contact Customer Service Advisor Knutsford £20k - £22k + bonus (£1k per quarter) 9am-5pm + On call (1 evening per week from home) Irlam Associates are proud to be representing one of the UK's largest and well-known same day...


  • Knutsford, United Kingdom Irlam Associates Full time

    Customer Service Advisor Knutsford £20k - £22k + bonus (£1k per quarter) 9am-5pm + On call (1 evening per week from home) Irlam Associates are proud to be representing one of the UK's largest and well-known same day courier services in their search for a Customer Support & Sales Executive to join their highly successful team at their site in Knutsford....


  • Knutsford, United Kingdom Glory Global Solutions Full time

    **ROLE TITLE**:Customer Service Centre Agent*** **FUNCTION**:Service** ***REGION**:Europe** **REPORTING**:Customer Service Centre Manager** ***LOCATION**:UK, Knutsford** *** **COMPANY OVERVIEW** - As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is...


  • Knutsford, United Kingdom Fryers Garden Centre Full time

    Tills and Customer Services Full and Part-time positions available may include alternate weekend working As a Till & Customer Service General Assistant, you will be responsible for Key accountabilities/primary responsibilities Engaging openly with our customers with an energetic and can-do attitude Ensuring customers are served in a timely and polite...


  • Knutsford, United Kingdom EE Full time

    Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE  Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster. You’ll be talking over the phone to customers with all sorts of...