Receptionist

5 months ago


Swansea, United Kingdom Morgans Hotel Full time

We are looking to recruit a full time experienced Front of House Receptionist to join our team at Morgan’s Hotel.

You will be the first point of contact for all customer facing operations within the Hotel, assisting, and greeting our guests as the first point of contact. Have an excellent telephone manner, customer service skills, and the ability to deal with all guest inquiries.

**Skills**:

- Customer service experience is essential
- Positive can-do attitude and excellent communication skills
- Ability to multi task
- Excellent numerical and IT skills
- Good interpersonal skills
- Good communication skills, able to communicate with management and colleagues and be a good team player.

You will need to be highly motivated and demonstrate passion about the industry, and be able to create and provide a relaxed, friendly atmosphere with maximum efficiency on customer service and standards.

**Qualifications**:

- Computer skills, including proficiency in Microsoft Office
- Administrative experience, with a focus on data entry and clerical tasks
- Strong phone etiquette and excellent communication skills
- Organisational skills to manage multiple tasks efficiently
- Typing speed and accuracy
- Previous office experience is a plus

These qualifications are essential for success in the role of Receptionist.

If you feel you have the skills and experience and wish to be considered for this role, please forward your CV for consideration.

**Due to the volume of CV’s received we will not be able to reply to every applicant. If you are successfully shortlisted for interview we will contact you directly to arrange.**

**Job Types**: Full-time, Permanent

**Salary**: From £11.44 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person


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