Receptionist

7 months ago


Swansea, United Kingdom Linnaeus Full time

**Job title: Receptionist**

**Location**:Gower Veterinary Surgery**

**Job Type: Permanent**

**Salary**:£**21,450 per annum**

**Hours: 37.5 hours per week**
- We have an exciting opportunity for a Receptionist to join Gower Veterinary Surgery_

Receptionists are integral to creating the first impression of our practice. Clients and visitors should be welcomed in a warm, friendly, courteous and professional manner.

Applicants must be friendly and personable, with excellent communication skills.
Previous experience in customer facing roles preferable, but not required.

Growth within the role is encouraged and successful applicants will be given British Veterinary Association (BVRA) training. There will also be career progression opportunities available.

**Roles and responsibilities**:

- Welcoming and registering new customers.
- Booking in customers and diary management
- Answering the telephone and dealing with a range of customer queries
- Managing customer expectations regarding wait time.
- Administration duties e.g. scanning paperwork, filling in forms etc
- Processing prescription requests
- Taking payments
- Promoting offers and services
- Ensuring that public areas are clean and presentable

**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Extensive Internal CPD
- Potential career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme

**About us**

We are a primary care practice for small animals, which established itself amongst the Swansea community, providing care for thousands of pets every year.
Being RCVS accredited, we are dedicated to continuously improving our quality of care and service. We know that owners consider pets to be a member of the family and that is why we work hard to provide the very best veterinary care possible.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


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