Branch Co-ordinator

Ad Hoc are the market leading provider of Property Guardian services in the UK. We also offer a range of digital and traditional security measures. This is a hugely exciting opportunity to join and support an ambitious and enthusiastic team, delivering our innovative range of solutions across the Northwest.

The role will effectively place you at the centre of all office functions and this means we need someone who is confident and ambitious enough to be able to grasp the role, develop it and make it their own. A positive, enthusiastic and energetic mindset and attitude is key to success, with sound organisational and administrative awareness. An ability to adapt to situations and think outside the box, using initiative and ingenuity to achieve the required goals. Cooperation and collaboration is key to the success of this role.
- **Key Responsibilities**_
- Oversee and expedite vetting process for applicant Guardians, including organising new check-ins, including liaising with property services in ensuring units are ready to occupy
- Registration and deregistration of utilities and council tax, including ensuring receipt of bills and working with management regarding bills accruals on CRM
- Organising check-outs for the hand-back process
- Preparing client reports
- Manage property keys
- Manage client and contractor access requests
- Manage use, inspections and maintenance of company vehicles
- Answering phones, including to new customers with an ability to show sales acumen
- Solid understanding of the business and its objectives
- Understand and engage the culture of Ad Hoc and its missions and goals
- Collaborate and coordinate with the regional team and Glasgow to ultimately contribute towards business growth
- You will be expected to demonstrate good planning, forward thinking, with ability and determination to work to timelines
- Adherence to all company policies, processes and procedures at all times.
- Your integrity, personality, character, energy, persuasiveness, will all be essential elements to your success
- Ultimately, as an ambassador of Ad Hoc, there will be high expectation of conduct at all times.
- **Key Skills**_
- Strong communication skills with solid command of spoken and written English language
- Proven track record of administration and organisation and a keen eye for detail
- Ability to handle pressures and meet deadlines
- Strong time management and organisational skills
- Collaborative team-player with ability to work independently
- Problem solving skills - ability to think outside the box
- Good IT skills
- **Benefits**_
- Competitive Basic salary plus bi annual performance bonus
- 25 days annual leave plus public/bank holidays
- Contribution towards monthly gym membership
- Cycle to work scheme

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Administrative: 3 years (preferred)

Work Location: One location