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Audio Transcriber, Secure Transcription
5 months ago
It's fun to work at a company where people truly believe in what they are doing
**Job Description**:
Job Summary
Essential Job Responsibilities- Produce high quality transcript in accordance with delivery deadlines- Proofread all transcripts prior to submission- Utilize all available supporting information to ensure accurate transcription- Ensure glossaries are kept up to date- Undertake cross-training on a variety of jurisdictions as directed by the business- Maintain familiarity with various audio playback platforms such as Liberty, FTR, VIQ- Maintain familiarity with all production tools (TOPS/macros, etc.)- Maintain productivity levels as directed by the business- Maintain close communication with other transcribers and Transcript Manager/Coordinator- Maintain close communication with Monitoring team, providing constructive feedback on audio quality/logs when necessary- Action any feedback provided by the QA Lead Analyst or Transcript Manager in relation to quality or productivity- Participate in ad-hoc projects- Partake in periodic performance reviews with Transcript Manager- Partake in annual security and compliance training- Ability to work outside standard business hours if required- Ensure communications are clear, concise, and in line with business requirements- Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures
Qualifications & Characteristics- Typing speed minimum of 75 wpm- Excellent English vocabulary and grammar skills- Good general and local knowledge- Exceptional hearing and comprehension- Computer literate- Collaborative team member- Flexibility and responsiveness- Attention to detail- High school graduate- Six months to one year basic office administration
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