Senior Customer Complaints Officer

Are you a friendly and empathetic problem-solver? At TrustedHousesitters, we're revolutionising the travel and pet care landscape and need a caring and helpful individual to join our Membership Services team as a Senior Complaints Handler. At TrustedHousesitters, we're all about making sure our members have the best experiences. Our online marketplace...

_Complaints Handler_ - *Remote Opportunity*_ - Either based in our Ipswich waterfront office or working remotely, the purpose of this role is to_ a_ssist with the adherence of the GB UK complaints policy. To ensure that all complaint practices, procedures and systems comply with internal procedures and relevant regulations._ **Primary Responsibilities**: -...

**What is the opportunity?**: To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind...

Job Title: Customer Service (Customer Relations Case Handler) Start date: 27th March 2023 Contract: Permanent Location: Homebased **Salary**: £22,347 per annum (pro rota) Shift/Hours: 37.5 hours per week. Shift pattern: 5 days per week, including 1 weekend day - various shift patterns available within Monday - Sunday between 8am and 10pm **Job...

Usay Compare is a fast paced, exciting place to work. Both a marketplace for Private Medical Insurance and a stellar employer for progression;** **we have achieved 4.4 stars as an employer on Glassdoor. We are a team that thrive on challenges, and always have honesty at the heart of our values; thus, providing a great place to work and progress. With...

As one of our Complaint Handlers, you will investigate and resolve service complaints related to Securitised Mortgage Portfolios in line with FCA DISP requirements and client service level agreements. This role will initially be on a 6-month fixed term contract, with the possibility of extending or becoming permanent in the future, dependent on the business...

Welcome to Mojo Mortgages, where we're on a mission to become the largest and most disruptive mortgage broker in the UK. With the support of our RVU family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm. We're not just growing quickly, we're growing exponentially. Our revenue has seen a...

**About us** We are a leading UK outsourcing firm dedicated to delivering exceptional performance for our valued clients while fostering a dynamic and rewarding work environment for our talented workforce. With a passion for excellence and a commitment to exceeding expectations, we have built a reputation as a trusted partner in providing outsourcing...

When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down. Nearly 25 years later, we're the UK's leading residential specialist mortgage lender still blazing a trail offering people the chance to get a mortgage.- Where high street lenders see black and white, we've always used our expertise and...

**Rate**:£29.56 per hour (umbrella) **Term**:12 Weeks **Hours per week**: 36 **Location**: Remote To develop and deliver specialist support/advice to a Housing Benefit/Council Tax Reduction processing or Housing Benefit overpayment teams. To ensure relevant legislation, regulations and policies are complied with. To monitor and allocate incoming work and to...

**Permanent, Part Time (30 hours per week)** The role of Aftercare Officer sits within our Development directorate and contributes to our ambition to build more homes for people in need as well as providing an excellent customer journey. The Aftercare Officer will deliver a customer led, efficient and professional aftercare service to include the swift...

**We Are Redefining How People Approach Their Health** ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions. Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need - eating well for your own body. Currently available...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewAt TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.TE Connectivity's Customer...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewAt TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.TE Connectivity's Customer...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.  Job Overview At TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world. TE Connectivity's Customer...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewAt TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.TE Connectivity's Customer...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.  Job Overview At TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world. TE Connectivity's Customer...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewAt TE, you will unleash your potential by working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.TE Connectivity's Customer...

**About us** To drive the fast-paced growth of our online marketplace as we transition to Electric Vehicles, we are looking for a **UK-based, innately driven** Head of Customer Service, to lead an existing remote, offshore 24/7 team of Agents. Your primary focus will be on providing outstanding support to our customers and (for live bookings) Cab Operators,...

**About us** We are social, innovative and challenging. Our work environment includes: - Modern office setting - Work-from-home days - Growth opportunities **Responsibilities**: - Enter new employee information and information related to the office network into an internal system. - Schedule appointments and meetings. - Manage visitors' calendars. -...