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Office Administrator/personal Assistant

7 months ago

Bristol, United Kingdom CUPP Full time

**JOB DESCRIPTION**

Office Administrator

Role**:Office Administrator**

Location: CUPP HQ

Reporting to: Communications Manager

**Purpose of the Role**:
To support the company directors, operations team and warehouse operations to ensure they run smoothly, efficiently and in an organised manner. This is a progressive role in which learning new skills is fundamental in the development.

**You will achieve this through**:
**Data entry**
- Data entry using excel spreadsheets
- Creating documents/spreadsheets to aid projects
- Maintaining and updating trackers and filing systems e.g Warehouse Due
- Diligence, marketing budget, stock counts, goods in and out, new shop opening materials
- Booking collections and arranging transport
- Processing and transferring data from invoices and spreadsheets
- Processing orders and sending dispatch notifications
- Communicating with warehouse operatives and checking orders
- Invoicing shops and taking Direct Debits
- Liaising with accounts about price increases/decreasing of stock items

**Store Partner Support**
- Supporting partners with general questions and queries
- Helping keep partners well informed in relation to current business updates e.g stock levels, new tools and new products, platforms and systems
- Generating and distributing memos/reminders e.g. End of month stock takes.

**Customer service**
- Ensuring responses are generated within 48 hours and the issue is resolved and recorded
- Providing help and support to customers and answering general queries and
- questions
- Gathering more information and then forwarding any other business opportunities or job applicants to relevant personnel

**General Duties**
- Liaising with visitors
- Welcoming guests
- Assisting/supporting with other projects if needed/when require
- Keeping the office clean and tidy at all times

**Skills and Experience-**
- Good verbal and written communication skills
- Basic understanding of computer software
- Technology skills
- Excellent organisational skills
- Resourcefulness
- Excellent time management
- Keen to implement own ideas to increase productivity
- Lots of energy and tenacity

**About CUPP**

We are CUPP - An authentic Boba tea company operating for over 10 years in the UK. We take immense pride in having opened over 35 stores across the UK and would love to welcome another member to join the Tea-rrific CUPP Family as the Brand expands further.

CUPP is passionate about what we do, the people we work with and the products we serve to our wonderful customers. We see ourselves as bubble tea pioneers, striving to refine every element of the famous Taiwanese drink. To make it the freshest, healthiest and tastiest bubble tea in the UK

**Job Type**: Part-time

**Salary**: £10.65-£11.11 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person