![Sweet Paradice Desserts](https://media.trabajo.org/img/noimg.jpg)
Cafe Supervisor
3 months ago
**About us**
Sweet Paradice Desserts is an independent family run dessert shop based in in Edinburgh, Morningside.
Our work environment includes:
- Flexible working hours
- Safe work environment
- Lively atmosphere
- Regular social events
**Shifts: Full time - 35 hours per week**
This is a full time role (35 hours) during shop operation hours of Monday to Sunday: 3pm to 11pm. Can work 5 days out of 7 and we offer flexibility around other commitments you may have. Rota is made bi-weekly, so you can plan ahead as we understand the importance of work life balance.
**MAIN RESPONSIBILITIES**
- Opening of the shop once fully trained (key holder responsibilities)
- Ensuring all preps are done and completed for the shift ahead.
- Ensure a positive customer experience by greeting and welcoming customers.
- Answer questions about menu items and recommend new items.
- Take food orders and prepare desserts according to established policies, recipes, and procedures
- Making sure daily tasks are done and excellent customer service is maintained
- Ensure that the restaurant is kept clean and tidy at all times
**KEY SKILLS REQUIRED**
- Hard working and ability to work under pressure in a fast paced environment
- Ability to give clear instructions to staff and also take initiative when required
- Willingness to learn
- General understanding of the products
- Must be friendly, driven, customer focused and have a can do attitude with a sense of urgency. We have a really great community and lots of regular customers. Having a bubbly personality and customer care is important.
- Confidence and ability to react to situations and use initiative when required
- Ability to work well individually, take initiative and contribute to a team
- Excellent customer service skills
- Availability to work weekends
**Job Types**: Full-time, Permanent
Pay: £7.00-£11.50 per hour
**Benefits**:
- Discounted or free food
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
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