Business Support Team Administrator

2 weeks ago

Cardiff, United Kingdom Advisory, Conciliation and Arbitration Service Full time

**Details**:
**Reference number**:

- 289855**Salary**:

- £25,161 - £26,904- Civil Service Pay Policy applies.**Job grade**:

- Executive Officer- Grade 10**Contract type**:

- Permanent**Business area**:

- ACAS - Finance and Governance**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed Hours**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Cardiff Office with an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.About the job

**Job summary**:
Acas is at an **exciting time** as we change our **structure, ways of working and culture to be fit for the future.**

In this role you will **s**upport the smooth running of the organisation** through administration support both locally and organisational wide as required. Provide an **effective and efficient service **and **maintain a high level of accurate** and timely work both locally and for the wider organisation. Support the organisation in the **organising and recording of schemes and processes** e.g., the Reward and Recognition Scheme. Encourage and support the ongoing **development** of the** Business Support Team **(BST)** **and **d**eliver comprehensive support **to the Central Admin leads (CSL).

If this sounds like something you would be interested in, we would love to hear from you

**Job description**:

- To **manage a team of business support officers**, managing team and individual performance, including furthering team members and own development.
- To ensure an effective and efficient service is being delivered for Directorates, Acas Customers and Stakeholders as required.
- To work closely with all BSTs to deliver a consistent service to maintain good working relationships and support.
- Reception Duties - To provide local reception/visitor
- Events Support - To provide support in the management of Training and Conciliation
- Office Supplies - To manage office supplies and
- Complaints Support - Accountable for complaints record keeping and
- Health and Safety - To support the inspections, building inductions, etc
- Estates Support and Office moves co-ordination - To support the estates team and CSL to manage office space and related estate issues.
- Stakeholder Relationships - Liaison for local Government Property Agency, contacts and other tenants.
- Business Continuity Support - To maintain the office plan and record
- Budget administration - To ensure all financial transactions are processed accurately and within guidelines along with the providing of logístical support to the Central Admin Lead.
- To ensure adherence of GPC card holder policies and procedures and subsequent expenditure records to assist in budgetary control.
- To ensure the procurement and purchasing of all office related materials is done so in a timely, sustainable, efficient and effective manner to meet service user needs and procurement SLA’s.
- To ensure Compliance checks of driving documentation is undertaken.
- Taking of minutes for varying meetings to include those of HR/LJC as and when and if required.

**Who we are**

**Acas exists to make working life better for everyone in Britain. **We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. **That means we’re working for everyone to help prevent and resolve workplace issues.**

Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.

There's no charge for most of what we offer. Acas has been recognised for its **Diversity and Inclusion in the workplace** from the Employers Network for **Equality and Inclusion awards** - Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which **embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.**

**Person specification**:
**Experience**

**Essential**:

- Competent in the use of office technology to include conferencing facilities and all digital platforms or willingness to develop.
- Be an excellent communicator
- Work on your own initiative
- Be self-motivated
- Be organised
- Ability to work with others

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Managing a Quality Service
- Making Effective Decisions
- Delivering at Pace

**Benefits**:

- We’re big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer:
- Learning

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