Customer Service Agent

2 weeks ago


Skelmersdale, United Kingdom Page Personnel Secretarial & Business Support Full time

Busy call centre based in Knowsley for a well-established company. This role is offering full training and long-term career development with varied shift patterns.

**Client Details**

Large leading UK business with strong leadership and customer base. Located in Knowsley.

**Description**

Your primary role in this position would be to support customers with a variety of queries in relation to a wide range of products and services
- Excellent communication skills and telephone manner
- Ability to multi-task, EG: Type and talk
- Excellent IT skills; the ability to utilise the in-house computer systems
- Adaptable to change and the ability to use your initiative to resolve issues
- Answering customer queries via a live chat system
- Effective after sales support

**Profile**
- Be able to commute to Knowsley
- Able to commit to working to a shift rota (rotational 8-hour shift)
- Phone based experience
- Experience working in an office

**Job Offer**

This is an opportunity to work for a thriving business with career progression. Other benefits will include:

- Salary between £22,000 - £24,000
- Free onsite car parking
- 25 Days holiday inc Bank holidays
- Discounted fresh food on site
- Bonus Scheme



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