Itsm Consultant

1 month ago


London, United Kingdom Additional Resources Full time

**Location: UK Remote**

**Salary: Very Competitive + Excellent Benefits**

**Job Type: 6 Months Contract**

**The Client**:
Our client, a prominent organisation, collaborates with the NHS to empower researchers in discovering disease causes and developing innovative treatments, with a focus on prioritising patients and participants.

**The Role**:
As a **ITSM Consultant**, you will Manage and improve ITSM projects, configuring workflows, and leading an evaluation process for the ITSM tool, balancing hands-on configuration with strategic decision-making.

**Requirements**:

- Previously worked as a ITSM Consultant or in a similar role.
- Proven ITSM tool configuration experience, ideally with Freshservice.
- Understanding of configuring workflows between Incident, Problem & Change functions.
- Outstanding stakeholder management skills with clear communication abilities.
- Strategic mindset for evaluating tools and processes, proposing alternative solutions.

**_ Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._**

**_ Key Words:_**_ ITSM, Configuration, Workflows, Freshservice, Consultant ITSM Consultant, IT Consultant, IT Service Manager, Service Delivery Manager, Technical Consultant_**

**Reference**

HJ/AR/064013

**Sector**

IT & Internet

**Salary**

£70,000 to £80,000 Per Annum

**Town/City**

London

**Contract Type**

Contract

**Closing Date**

03/05/2024


  • Itsm Consultant

    4 weeks ago


    London, United Kingdom La Fosse Associates Full time

    Location: London - Sector: Cloud, Infrastructure and Services, IT Architecture & Strategy - Job type: Contract - Job functions: IT Director, IT Service Management, IT Services - Salary: £450 - £500 per day - Contact: Melissa Johnson - Job ref: MJ91170_1683196253 - Published: about 1 hour ago - Duration: 6 Months - Expiry date: 2023-06-15 -...

  • ITSM Consultant

    2 weeks ago


    London, United Kingdom Computappoint Remote Work Freelance Full time

    IT Service Management - ITSM Consultant Location: Central London Hybrid Model: Between 1-3 days p/w in office (will vary per week) Contract Length: 5-months IR35 Status: Inside About the Role: My client, one of the UK's leading consultancies are seeking a seasoned ITSM consultant to provide their expertise throughout a 5-month contract. Key...


  • London, United Kingdom Bright Purple Full time €60,000

    ITSM Product Consultant- Up to £60,000 If you're an experienced Product Specialist with great client-facing skills and experience and a passion for delivering cloud architecture and ITSM/ ITAM solutions then look no further! A superb opportunity for a Product Implementation Consultant has been newly created for a rapidly expanding scale-up organisation...


  • London, United Kingdom FalconSmartIT Full time

    Job Title: ITSM Functional Consultant Job Type: Contract \ Permanent Job Location: London , UK Job Description: ESM Senior Functional Consultant Role Overview Senior ITSM Functional Consultant, a self-driven individual who would be responsible for providing functional consulting in ITSM space to implement various ITIL® processes utilizing tools like...


  • London, United Kingdom Cloud Stratex Full time

    **Junior ITSM Consultant** CloudStratex (CSX) is the Sunday Times fastest growing privately owned British tech company that helps Enterprise clients effectively leverage next generation IT services and accelerate towards self-sufficiency. We do this by providing client-side incubation support with ready-made out-of-the box capability supported by smart,...

  • ITSM Consultant

    24 hours ago


    London, United Kingdom Pantheon Full time

    Purpose of PositionAn exciting opportunity has arisen for an experienced ITSM Consultant to join Pantheon’s Technology Operation Team to support specifically on an ongoing DORA project.nWe are currently on a journey to make sure that we are compliant with the recently released DORA regulations. The purpose of this role is therefore to rewrite existing...

  • Itsm Consultant

    2 weeks ago


    London, United Kingdom Axiom Software Solutions Full time

    **Job Description**: Key Responsibilities - Conducting an audit of the current Service Now implementation - Establishing IT asset management procedures - Defining the difference between IT hardware and software assets - Creating customized solutions for DWS - Developing governance heat maps - Drafting IT asset management policies - Creating implementation...

  • ITSM Consultant

    40 minutes ago


    London, United Kingdom Pantheon Full time

    Purpose of PositionAn exciting opportunity has arisen for an experienced ITSM Consultant to join Pantheon’s Technology Operation Team to support specifically on an ongoing DORA project.We are currently on a journey to make sure that we are compliant with the recently released DORA regulations. The purpose of this role is therefore to rewrite existing...

  • ITSM Consultant

    2 hours ago


    London, United Kingdom Pantheon Full time

    Purpose of PositionAn exciting opportunity has arisen for an experienced ITSM Consultant to join Pantheon’s Technology Operation Team to support specifically on an ongoing DORA project.We are currently on a journey to make sure that we are compliant with the recently released DORA regulations. The purpose of this role is therefore to rewrite existing...

  • ITSM Consultant

    7 hours ago


    London Area, United Kingdom Pantheon Full time

    Purpose of PositionAn exciting opportunity has arisen for an experienced ITSM Consultant to join Pantheon’s Technology Operation Team to support specifically on an ongoing DORA project.We are currently on a journey to make sure that we are compliant with the recently released DORA regulations. The purpose of this role is therefore to rewrite existing...

  • ITSM Business Analyst

    2 weeks ago


    London, United Kingdom Systematix Technology Consultants Inc. Remote Work Freelance Full time

    We are Systematix and we are currently looking for a ServiceNow Business Analyst with experience in ITSM systems and processes to aid in our client’s implementation strategies. ABOUT THE PROJECT:Our client is looking for a Strategic Business Analyst to work with the Operations team and the Integration Program Manager to support and document the ITSM...

  • Itsm Consulant

    2 days ago


    London, United Kingdom Square One Resources Limited Full time

    **Location**: London/Milton Keynes/East Kilbride (hybrid - 2 days a week in the office) **Salary/Rate**: Up to £440 per day INSIDE IR35 **Start Date**: 10/04/2023 **Job Type**: Contract Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled ITSM...


  • London, United Kingdom Global Technology Solutions Ltd. Full time

    We have an exciting new role for an experienced Senior Technical Consultant, to join an ITSM provider specialising in ServiceNow. Applicants can be based anywhere in the UK as role is home basedServiceNow ITSM and CSA certification is required.Do you hold SC level Security Clearance or have the ability to be cleared? British Nationals only.The primary role...


  • London, United Kingdom Linking Humans Full time

    Are you a Senior ServiceNow Technical Consultant based in the UK, eager for career advancement? Do you crave diverse project exposure and the chance to enhance your expertise?We're seeking a ServiceNow Senior Technical Consultant to join our forward-thinking client, an esteemed ServiceNow Elite Partner. Working with a ServiceNow Elite Partner opens up a...


  • London, United Kingdom Xcede Full time

    ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry leading IT Service...


  • London, United Kingdom Xcede Full time

    ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry leading IT Service...


  • London, United Kingdom Xcede Full time

    Job Description ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry...


  • London, United Kingdom IBM Full time

    **Introduction** IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge...


  • London, United Kingdom Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in  San Mateo, California, Freshworks has a global team...


  • London, United Kingdom Xcede Full time

    Job Description ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry...