Customer Service Advisor
2 weeks ago
Location:
- Godalming- Salary:
- £30,000 to £35,000- Type:
- Permanent- Sector:
- Customer ServiceTo work as part of the Customer Service team. The **Customer Service Advisor** provides support and service for Customers, suppliers, sales teams, and installation colleagues. The **Customer Service Advisor** duties are many and varied and may involve helping with any aspect of the branch operation.
**Key responsibilities of the role**
- Preparing accurate sales quotations after establishing requirements and budget with customers and account managers.
- Familiarisation with products available through extensive suppliers.
- Answering incoming calls.
- Creating Excel spreadsheets for price comparison purposes.
- Processing sales and purchase orders.
- Creating timelines and liaising with customers and suppliers about delivery dates.
- Solving delivery related problems as they occur.
- Occasional accompanied visits to customers and suppliers
**Key skills and behaviours needed.**
- A positive and co-operative attitude and a strong will to succeed.
- The ability to blend with others to form a strong team.
- Excellent organisational abilities.
- Experience of successfully operating in a similar role.
- The ability to grasp a high level of detail.
- The ability to create, or challenge ideas.
- The ability to build and manage relationships with external and internal customers.
- Microsoft Office skills, particularly Excel.
- Excellent written and verbal communication skills.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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