Community Centre Support Officer

2 months ago

Didcot, United Kingdom South Oxfordshire District Council Full time

**Salary and grade**: £20,752 - 23,468 per year, Grade 2
**Duration of role**: Fixed term contract for 12 months
**Hours per week**: Either one full time or two part time, equivalent to full time hours
**Location**: District Community Centre, Didcot Oxfordshire

**Closing Date**: 06/02/2023

South Oxfordshire and Vale of White Horse District Councils operate three community centres on Great Western Park in Didcot. The District Community Centre is the largest of the three and acts as the main base for the Community Centres Team.

The centres offer multi-purpose spaces for hire and host a range of activities, classes and workshops, meetings, and events.

We are looking for an enthusiastic person to assist and provide support to the duty officers and centre manager in the effective running of the venues, and who may occasionally be required to help at our other venues within the Arts and Community Centres Team.

**Main duties and responsibilities**

assisting with day-to-day operations, dealing with booking enquiries, and offering high quality customer service
assisting the duty officers with carrying out routine centre checks to meet health and safety requirements for the sites and ensure compliance with legislation and council procedures
processing booking forms and invoicing
raising purchase orders for centre services
Ensuring the internal and external areas are clean and tidy, and safety is maintained at all times
Setting up and clearing away of furniture and equipment in accordance with the Hirer requirements
set up of refreshments
assist in marketing and promoting the centres and activities

The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post.

**Your essential skills, knowledge and experience**

ability to communicate effectively both verbally and in writing to a variety of audiences, such as members of the public and internal colleagues
good IT skills and experience of electronic booking systems
ability to set up and operate laptops and audio-visual equipment
experience of working as part of a wider team, working effectively with varying styles and approaches
strong customer service skills including face to face delivery
ability to lift and carry equipment
an awareness of health and safety procedures, building operation processes, and risk assessments (preferably in relation to public buildings)
ability to organise and prioritise workload
previous work of a similar nature

**Your essential qualifications**

3 GCSE's at grades A - C, including English and Mathematics, or an equivalent level of qualification
If you have the following experience or qualifications - it's a bonus
first aid and fire warden training (or a willingness to undertake training and act as a first aider and fire warden)
experience of working in a local government setting
an understanding of food hygiene regulations

**Your style and behaviours**

customer focused
good-natured and able to work with a range of people with differing demands
ability to work flexibly and respond quickly when priorities change
positive attitude, co-operative, and flexible approach towards work
proactive and able to use initiative
an ability to take responsibility and display accountability
an understanding that this role will involve evening and weekend hours, and that shift patterns will vary

About us
Our vision and values are important to the councils and we expect you to support them and embed them in the way we work.

Our vision
We are seen as being customer-focussed, approachable and business-like. We are honest and open and are renowned for providing high-quality cost-effective services.

Our values
We act with integrity and show respect
We are all accountable
We are passionate about our business
We strive for simplicity
We love success

The benefits we offer
A basic 24 days annual leave per annum, rising to 29 days after five years.
Flexible working and annualised hours - a flexible approach to work that our employees love
Salary pay awards
Payment of annual professional membership
A generous career average pension scheme which includes life insurance of three times your salary
The opportunity to purchase a bike through Cyclescheme
A salary sacrifice car lease scheme - a fully inclusive driving package for a fixed monthly cost
Various schemes to keep you healthy
We give you two days per year to volunteer within the local community

You may have experience of the following: Community Duty Officer, Community Enablement Officer, Community Centre, Local Government, Local Authority, Local Government etc.

REF-202 627

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