Digital Content Operations and Strategy Lead
2 weeks ago
**Digital Content Operations and Strategy Lead (EMEA)**
**Maternity Cover Contract (inside IR35) up to £590 / day via umbrella paye or £450 / day Direct paye with AL**
**Duties**:
Responsible for delivering best practice content operations from insight-led planning through to execution and measurement.
- Lead on planning content activity; working with partners across the business to lay down insight-led planning, prioritised programmes and calendars, socialise plans and track activity.
- Run the briefing process for content activity; working with stakeholders to ensure our teams are briefed efficiently and effectively
- Manage the development and publishing of content; work with the wider content teams and business partners on content projects. Co-ordinate content development and execute compliance process and submissions, go lives and updates; publishing on sites wherenecessary
- Improve content operations and governance; run our current operations model whilst exploiting opportunities to improve it. Work with the content experience team and wider business partners to build out models, processes, tools, and workflows to deliver ascalable content machine
- Partner with the content team and wider business to develop our content experience standards; playbooks and guidelines and systemise for internal adoption
- Lead on tracking and reporting on content performance to inform future strategy and plans; working with the wider content experience team and business partners to build out scaleable measurement model and reporting tools
- Manage content projects and research workstreams to deliver on wider content experience strategy
- Proactively introduce new ideas and insights; that increase team efficiency, improve output, and add value
**Skills**:
**Updated 12 April**:
Ops and PMing preferably in a digital environment - skilled at running and introducing new processes and operating models.
Digital content savvy - an understanding of marketing and content in a digital ecosystem.
Flexible - Ability to roll sleeves up and pitch in on day-to-day publishing and admin tasks alongside presenting to more senior stakeholders.
- 4+ years sustained professional experience with digital content operations and digital content strategy
- Exceptionally organized with high attention to detail and experience in helping teams improving their operational capabilities
- Self-motivated with a strong work ethic and time management skills with dedication to meeting or exceeding expectations despite competing priorities
- Strategic and critical thinker who is action orientated
- Strong portfolio of professional work with clear demonstration of your role and contributions on each project
- Experience of tools to measure digital content effectively e.g. Adobe Analytics, Tableau, Content Squared, GA
- Experience using CMS’s to publish content
- Excellent interpersonal and communication skills and adept at simplifying and communicating complex ideas to broad audiences
- Effectively act on internal feedback, testing results to iterate and deliver more value for our user and business
- Builds a positive internal culture, sharing best practice and knowledge and pitching in to help the team deliver
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