Head of Operations

3 weeks ago


Banbury, United Kingdom Cameo Consultancy Full time

This inspired, creative successful company, who push the boundaries when it comes to quality and imagination, are looking for a **Head of Operations** - **Hospitality**to join this fab team, where you will an intrinsic part in delivering the business plan. This is a full time, permanent position, based just outside Banbury in a beautiful rural location, onthe edge of the Oxfordshire/ Warwickshire border, offering a salary of between £50,000 and £70,000 DOE.

You will have a background in hospitality and event operations at a strategic level, with strong leadership and great people skills, exceptional attention to detail with a driven and ambitious approach.

**Job summary**:
Working closely with the Managing Director, you will enjoy a challenge as this role won't be for the faint-hearted It will allow you to utilise your experience, imagination, natural creative flair on the company's operations whilst helping the company scaleup to the next level. This is a great career progression opportunity to make a real impact on the company.

Ensuring all company operations are carried out to an exceptional level of customer service, in an appropriate, profitable manner.

**Key Accountabilities for Head of Operations - Hospitality**:

- Leading and inspiring your team in order to manage resources and people effectively to deliver all business activities
- Manage and analyse all financial data, to control costs effectively, in order to maximise profitability
- Continuously review and improve operational management systems, processes and best practices
- Perform quality controls and monitor production and performance KPIs
- Oversee the purchase of materials, food and drink
- Ensure the organisation's processes are current and remain legally compliant at all times
- Formulate strategic and operational objectives for each department
- Responsible for the management, recruitment, training and supervision of all team members
- Regular communication and reporting at Board Level and across all Departments
- Business development: expanding the existing client base and actively searching new business opportunities

**Key Skills and Experience Required for the Head of Operations - Hospitality**:

- Relevant exceptional Industry background, events/hospitality/catering
- Knowledge of strategic and business principles
- Proven work experience at management level
- Financially savvy, P&L, financial management, forecasting and budgeting
- Outstanding communication, leadership and people management skills
- Operations and implementation of systems
- Influential and Driven with a level of empathy
- Methodical and accurate
- Experience in building and maintaining customer relations
- Self-motivated, driven, ambitious and flexible

**What's in it for you?**
- A salary of between £50,000 - £70,000 plus discretionary bonus scheme, linked to KPIs and company profitability
- Working within a highly successful organisation which focuses on culture, hard work, having fun, transparency, openness, and enthusiasm
- Excellent opportunity within a fast-paced, growing company
- 25 days holiday plus bank holidays
- CPD, opportunities for personal career progression
- Enhanced pension scheme
- Company Car Scheme available - electric vehicle
- Private Health Insurance, great food, and amazing rural office/events location


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