Warehouse Administrative Assistant

3 weeks ago


Southampton, United Kingdom Salon Supplies Full time

**Location - Southampton, Hampshire**
**Hours - 37.5 hours a week**

**Executive Summary**:
Salon Supplies is a professional hair and beauty supplier, and we are looking for a Warehouse Administrative Assistant to join our team in an entry level role.

**Purpose of your new role**:
To assist the warehouse team in a variety of administrative tasks that aid goods in and out booking support, customer service, order fulfilment etc.

**Key job accountabilities**
- Efficient prioritisation of daily tasks
- Responsibility for the booking in of all deliveries onto the stock system, communicating any issues to the Warehouse Supervisor or Company Buyer
- After training, be conversant with the invoicing process including DPD courier shipments/Shopify payments
- Liaising with Head Office team including Senior Management and Customer Service Team
- Daily contact with Depot Managers and Sales Team
- Support the Warehouse Supervisor by ensuring timely and accurate completion of all the necessary administration
- Full compliance with all warehouse policies and procedures
- Provide full administration support to the Warehouse Supervisor/team

**Other ad-hoc duties (as may be necessary)**:

- Generating invoicing and credit notes in the company CRM
- Printing shipping labels for orders dispatched via courier
- Contacting customers regarding out of stocks on their order and suggesting alternatives
- Helping the warehouse operatives with picking and packing of orders when required
- Couriering items to and from the warehouse and our Southampton cash and carry store where needed
- Calling customers regarding taking payments and refunds where needed

**The network you would work with**

The Salon Supplies Warehouse Team (operatives, drivers and other admin), Company Directors, Senior Management Team, Sales Consultants, Depot Managers and customers. Other external organisations e.g. Suppliers.

**Essential skills required**
- Good organisational skills
- Strong interpersonal skills
- Ability to work to efficiently
- Good communication skills
- Strong English language skills (spelling, grammar, etc)
- Confident with a PC
- Confident with Microsoft Word and Excel
- Confident with numbers
- Good attention to detail

**What we are looking for**

You are hard-working, focused and driven in all aspects of the work you will do.

You check your work thoroughly with good attention to detail and are careful with spelling and grammar.

You enjoy working as part of a team and have an excellent telephone manner and are professional in face-to-face environments.

Full training will be given on the CRM and various administrative software we use.

**About Salon Supplies**

Salon Supplies are one of the UK's leading distributors of professional Hair and Beauty products to the trade. We have 50 years of experience and stock thousands of lines from many well-known brands including Matrix, Affinage, L’Oréal, Goldwell, Indola, Wella, Kadus, REM, and many more. We are pleased to provide professionals a one-stop shop solution by offering not only products but electricals, tools of the trade, sundries and salon furniture. From business advice to presenting new products, we do it all

We have a sales force of 9 Sales Consultants and Salon Supplies also has 9 Cash & Carry's in the South and Midlands. Salon Supplies also have an e-commerce website, where customers can browse and purchase any of our products - salonsupplies.co.uk and this site is also the shop for the industry leading Hairdressers Journal.

**PLEASE NOTE ONLY CANDIDATES INVITED TO INTERVIEW WILL BE CONTACTED**

Pay: £22,308.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Expected start date: 06/05/2024



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