Neighbourhood Services Coordinator

3 weeks ago


London, United Kingdom iWork Recruitment Limited Full time

What's involved with this role:
Contract to start on 07-05-23 until 31-07-23 with a possible extension.

Key Duties:
1.1 To deliver outstanding services to residents living in client owned/managed properties and embed a culture of a resident first approach. In more specific terms:
1.2 To be the single point of contact for residents with all matters related to tenancy, anti-social behaviour and issues related to communal areas of their estate; to coordinate services involved with resolving enquiries and issues that arise on behalf of residents.

1.3 To provide a joint up service and ensure that other services are part of a coordinated approach, this will include being a representative for tenants/leaseholders when there are concerns with other teams’ service standards, such as repairs either within properties or communal.

1.4 To establish a close working relationship with key teams and services, such as caretaking, income, repairs, social services. To provide a whole person approach to resolving matters for residents and ensuring that we are striving to deliver excellent landlord services.

**Salary**: £21.10 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 5227412-04-23



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