Senior Field Administrator

2 weeks ago

Harrow, United Kingdom Ipsos Full time

**Role overview**

This role is crucial in the success of the Field department which is part of the Operations Division. The Field department conduct surveys with a variety people at their homes about their interests, opinions and concerns on behalf our different clients including government bodies, the media, national companies and charities on a broad range of topics.

Field department has a panel of over 900 face-to-face Interviewers, working across the UK. Each year, our interviewers carry out around 350,000 face-to-face interviews with members of the general public

**What will I be doing?**
- Being commercially aware and contributing to project profitability.
- Support the Project Lead in ensuring projects are delivered on time, within budget and scope.
- Creating and managing project plans on behalf of the Project Lead.
- Overseeing administrative processes and advising on project design.
- Checking new scripts for errors and implementing more efficient ways of working.
- Ensuring project-related documentation is completed accurately.
- Managing data queries and actively seeking ways to prevent errors.
- Serving as the main point of contact with internal clients on project-related queries.
- Acting as a point of contact with Operations, suppliers, and stakeholders.
- Supporting the Project Lead and Research teams to improve processes.
- Providing regular achievement reports to the project team and internal clients.
- Identifying and sharing project learnings with the team and line manager.

Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.

**What do I need to bring with me?**

To be successful in this role you will need the following skills and experience:

- Ability to communicate effectively at all levels
- Excellent attention to detail
- An organised and analytical mind
- Strong relationship building skills
- Computer literate - comfortable with use of Excel, Word, Outlook and Microsoft Teams
- Ability to demonstrate flexibility and manage a number of different tasks
- Be able to effectively manage and prioritise workloads
- An ability to work independently and collaboratively within a small team

**What is in it for me?**

Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.

In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.

Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

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