Receptionist/ Access Control Administrator- Jlr

1 week ago


Coventry, United Kingdom GMS Group of Companies Full time

Detailed Reception & Access Control Administrator Responsibilities:

- To live the JLR Creator Codes and provide a service which exudes Modern Luxury, providing a seamless service, representing both CS&BP and JLR.
- To live the JLR Creator Codes and provide a service which exudes Modern Luxury, providing a seamless service, representing both CS&BP and JLR.
- To be an integral part of the Reception & Access Control Team, working closely with site-based stakeholders o Employees, Visitors and Customers are welcomed and greeted with fairness
- Ensure all visitors are booked in on the JLR Visitor Booking System and met by and managed until departure by their Host
- Ensure all Employees, Visitors and Customers are familiar with the Site rules and safety behaviours
- Ensure a deep knowledge of the JLR Manufacturing and Non-Manufacturing sites in order to help Customers understand the broad operation of JLR across our UK Sites.
- Answering calls from internal and external Customers through the Switchboard
- The ability to react in an agile manner to business requirements.
- Issuing Visitor badges
- Checking ID
- Processing vehicle passes and adding to database
- To fulfil and carry out the monthly On-boarding process o Fire Marshall. To be responsible for evacuation, in cases of emergency, acting as first point of contact for guests in the Reception Area
- Maintains safe and clean Reception area by complying with procedures, rules, and regulations
- Will document and maintain working practices in line with the JLR Way o Managing the Issuing of ID cards, programming, assigning of access, review and de-activation of ID cards in accordance with the JLR Access Control Policy to ensure the protection of JLR Assets and Intellectual Property
- To fulfil the On/Off-boarding process o Running Access Control Reports
- Drive a Continuous Improvement approach within the Reception and Access Control Team

**Experience**:
Essential
- Customer Service/Hospitality background
- Conflict Resolution or similar
- Excellent Team working - HPT
- Excellent verbal and written communication skills
- Switchboard/Telephony Skills
- Valid UK Driving License & Personal Transport Desired
- Background in Access Control / Access Management

Please submit a CV and Cover Letter

**Salary**: £11.44 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift

Licence/Certification:

- SIA (preferred)
- Driving Licence (required)

Work Location: In person


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