Customs and Systems Compliance Co-ordinator

2 weeks ago


Middlesex, United Kingdom Worldwide Flight Services Full time

**Description**:
The role will act as the point of contact for the customs process, reporting directly to the Operations Manager. The role will provide excellent customer service as well as technical knowledge around the systems and processes of customs.

**Your main responsibilities on a day to day basis will be:

-**:

- Managing customs compliance and BIP list maintenance.
- You will have ownership of the Management of NCTS database.
- Housekeeping of core operating system, ensuring compliance and accuracy of system records will be key.
- You will provide resolution of all ICS issues and queries.

**To be successful in this role you will need:

-**:

- Knowledge of customs processes
- Experience in main office and warehouse processes
- Technical knowledge of key customs systems
- Excellent customer service skills

**Our Values**:
**Focus on Customers**

We work proactively with our customers request and our customers’ customers to make sure we deliver what we have contracted to deliver. Without our customers, there is no WFS.

**Integrity**

We treat our people & stakeholders with respect and care building trust via open, honest and straightforward communication. We always operate within the boundaries of our code of conduct and ethics policies.

**Responsibility**

We do our jobs well, being accountable for our actions and taking responsibility for our work and those around us. We lead by example.

**Safety & Security**

We sincerely believe that safety & security is our number one priority at all times. We will do what we are trained to do, we will never take short-cuts and we will always speak up where we see compromises being taken.

**Teamwork**

We all work as part of a team, enjoying what we do, collaborating with our colleagues and relying on their expertise to make a valuable contribution to WFS.

**About Worldwide Flight Services**:
WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.



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