Personal Assistant

6 months ago


Guildford, United Kingdom Williams Lea Full time

Personal Assistant

Title: Personal Assistant

**Salary**: £19,954.20 per annum plus company benefits

Location: Penningtons Manches Cooper | Guildford, GU1 4HD

Contract: Part time, permanent

Hours: 22.5 hours per week

Shifts: Tuesday, Wednesday, and Thursday from 9am to 5:30pm

Break details: 1-hour unpaid lunch

Work model: Hybrid

Williams Lea seeks a Personal Assistant to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

Purpose of the role:
The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning work which are primarily undertaken by other relevant business support services.

Key responsibilities
- Proactively managing complex diaries for both partners and fee earners
- Answering telephone calls in a timely fashion, taking clear and detailed messages
- Organising internal and external meetings, greeting visitors and arranging client refreshments
- Assisting fee earners in the billing and credit control process. Generating accurate billing reports, draft bills, and accompanying letters in a timely manner
- Assisting fee earners with finance tasks, namely requesting cheques, CHAPS/BACS payments, bank transfers and paying in money received, as appropriate
- Maintaining up to date client records on the firm’s client relationship management tool, including client contact details, client specific requests in relation to billing and bill formats, details of other parties etc in line with the firm’s policy and processes
- Co-ordinating fee earner movements and making travel arrangements
- Managing the client and matter inception process ensuring files are opened in a timely manner in accordance with the firm’s policies
- Managing the process of submitting partner/fee earners expenses in a timely manner
- Co-ordinating the completion of document production (including digital dictations/manuscript amendments), e-filing and file management, photocopying and scanning services, organising couriers, sending out of letters/faxes etc
- Undertaking any departmental specific tasks (e.g. working with Bundledocs, Land Registry portal, Searchflow etc)
- Adhering to and participating in the AML processes as per the firm’s protocol
- Demonstrating flexibility with working practices/processes in line with the business need, especially in times of pressure/ high workload
- Assisting other members of the department, both proactively and at the request of the team leader and work effectively with other legal and support departments as required

Personal attributes
- Previous PA experience is essential
- Exceptional standard of written and verbal communication
- Proficient multi-tasker
- Competent with the Microsoft Office suite
- Team player
- Excellent interpersonal skills
- Solutions focused
- Have a high level of confidentiality and integrity
- Exceptional attention to detail

The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.


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