Service Commercial Coordinator
7 months ago
**Company Info**
record UK is the UK subsidiary of the Agta-Record Group who is one of the major companies within the automatic pedestrian door systems industry. The group manufactures and distributes door systems to over 40 countries worldwide.
We design, manufacture, supply, install and service automated door systems and aluminium shop-fronts throughout the UK to a wide range of organisations and clients.
**Job description**
Reporting to the Service Commercial Manager, you will be responsible for ensuring all visits are closed and verified within 24 hours and to cost all completed works and submit invoicing within required timescales and in the required format.
**Key Responsibilities and Accountabilities**:
- To review, close and verify all visits and move to the relevant status on our internal system
- To cost and submit all completed jobs for invoicing in the required format
- To ensure all queries preventing invoicing are resolved in a timely manner
- Review and resolve all invoice queries
- Ensure all jobs are completed/submitted on the relevant client web portal
- To produce and verify engineers weekly timesheets and submit to payroll
- To resolve all invoice queries relating to Service
- Contribute to ISO Business Management system.
**KPIs**
- Work Done Report
- Not Verified Report
- Call Monitor
**Additional information**
Hours: 8am - 17:00pm
Location: This role will be office based at our Head Office in Blantyre, with the ability to work from home for up to 40% of your time, upon successful completion of training.
**Salary**: Negotiable upon experience
**How to apply**
**Benefits**:
- Company pension
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- High Blantyre, G72 0AH: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative experience: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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