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Entry Level Customer Service Associate

5 months ago

Gloucester, United Kingdom The Bespoke Workshop Full time

We specialise in manufacturing custom products for businesses using laser cutting and UV printing machinery. We’re looking to hire an enthusiastic customer service associate to liaise with our clients.

Your main responsibilities will include:

- Calculating custom quotes and issuing invoices using our system
- After-sales care - reaching out to existing clients to ensure they’re happy with their order, and to explore new products and services with them

No experience is necessary, as all training will be provided. We pride ourselves on the fantastic customer service we provide and the close relationships we build with each of our clients, so it’s vital that you’re outgoing, attentive and thoughtful in your responses.

We’re looking for someone to work part time for 12-24 hours per week (please specify your desired working hours in your cover letter). We’re happy for you to work on a hybrid basis once you’re trained up and confident in your role.

**Person description**:
We’re looking for someone who:

- Has excellent communication skills, with a good grasp of grammar, spelling and punctuation.
- Is able to work efficiently, especially at busy times.

Above all else: we want all of our team to come to a positive, enjoyable work environment. Work is a huge part of your day, so we want it to be a happy part of your day too. We’re looking to hire someone who fits well within our team, and who brings a warm and positive energy to their work.

Located at our beautiful workshop in rural Saul, applicants must be able to commute to GL2 7JE.

**Job Types**: Part-time, Permanent

**Salary**: £12.00 per hour

Expected hours: 12 - 20 per week

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: LL.CustomerService