Maintenance Administrator
3 months ago
Due to continued growth our Energy client based in Carryduff are seeking to recruit a Maintenance Administrator to co-ordinate work schedules.
They are an energetic, young company growing rapidly in the heating, renewable energy, electrical, mechanical and air conditioning markets
The Maintenance Administrator (Project Coordinator) will be an integral part of the team. The role requires an individual who is able to multitask and prioritise work load due to the nature of this busy role.
**Summary of Duties**:
- To receive incoming calls and record/manage these efficiently to the required job standard.
- Logging and assigning response maintenance calls promptly and efficiently
- Processing operatives paperwork and closing calls to submit for payment
- Responding within agreed time frames, service levels and contract terms to ensure that work orders are met
- Routine administrative tasks
- Early escalation of any issues or concerns to line manager/ client
- To undertake additional duties in line with management requests as required
- To understand and comply with policies and procedures
- To carry out work in a safe and diligent manner
- Adhere to the Data Protection Act
- Scheduling out daily runs for multiple operatives
- Organising the materials for operatives, dealing with suppliers and sub-contractors.
- Remain professional and adhere to confidentiality at all times
- Calculate engineer performance and bonuses
**Person specification**:
- 1 years experience in an office environment
- 5 GCSE’s to include English and Maths
- 1 years office experience
- Fluent Microsoft Office Experience
- Proactive and can work independently with limited supervision
- Strong customer focus and professional at all times
- Demonstrate high levels of organisational skills
- Excellent communication skills
- Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
- Adaptable with a flexible and positive attitude
- Ability to multitask - large volume of calls
- Trustworthy and approachable
- Lead by example
- Can do attitude
INDNICHE
**Job Types**: Full-time, Permanent
Pay: From £26,000.00 per year
**Benefits**:
- Company pension
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
**Experience**:
- Administrative: 1 year (required)
Work Location: In person
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