Estate Patrolling Officer

6 months ago

London, United Kingdom UniTrust Full time

**Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Patrolling officer to join our team.**

**Job Title: Estate Patrolling Officer**

**Based: E1W**

**Shift Pattern: 4 on 4 off Dayshift and Nightshift**

**Pay Rate: £13.15 per hour**

**What’s in it for you?**

In return as our Patrolling Officer, we offer the below salary and benefits:

- A competitive wage
- Pension scheme
- Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
- Length of service awards
- Employee Recognition Awards
- Tech scheme and Cycle to work scheme
- Company Sick Pay
- Company advances and loans
- Career progression: training and development opportunities
- Diverse and inclusive working environment

**Key Responsibilities**:

- Assist in the management of the day-to-day Security for the estate. Providing Front Line Security Services. Liaising with all stakeholders, visitors, tenants and management team. Dealing with their requests and escalating these where required to the estate Security Management team via the estate Security Control Room,
- To carry out regular patrols of the estate working majority of the time externally in marina and docks area.
- Undertake internal building and car park patrols, as well as external patrols and
- inspections in accordance with Assignment Instructions, utilising the MyTag smart patrolling and compliance system.
- Ensure basic fire precautions are in place and means of escape are clear.
- Providing full reports on all maintenance and security related issues, following up and closing these off.
- Day to day management of all Contractors working on site in conjunction with the estate Security Control Room. Reporting any contractor issues to the onsite FM / Estate Security Control Room.
- Control, monitor and instruct any extra cover Security Officers in procedures, including but not restricted to Assignment Instructions; Reception Duties; Health & Safety and any client instructions.
- Ensure Assignment Instructions are adhered to at all times by security personnel
- Forward any required security documentation to the Security Manager / Deputy Security Managers
- Provide information for and in accordance with company disciplinary procedures
- Ensure all staff are trained to the client’s and the company’s standards
- To comply with company health and safety procedures
- Maintain a high standard of communication and good working relationship with all other staff, visitors and contractors

**Additional Duties**:

- Assist with any Investigations of thefts, complaints and incidents as required.
- To record and report all incidents or accidents
- To keep security records and logs up to date
- Admin duties to include: Quarterly key audits, fire alarm tests, equipment status logs and access card audits
- To assist as directed in the event of any full building evacuation / major incident,
- To assist training staff, on the client’s security systems (Access control, fire alarms and intruder alarms).
- To deal with staff and visitors enquiries and requests
- Understand the call out procedures in the event of a crisis situation arising.
- Additional ad-hoc administration duties and any reasonable requests from the client in relation to the building management.
- To comply with applicable environmental, health and safety rules, procedures, laws and accepted safe work practices. You will have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.

**Person Specification**:

- Must be of good general health and fitness. Be able to work outdoors actively carrying out patrols
- Must have previous security experience, working with Blue Chip tenants.
- Must be able to cope with high pressure situations.
- Excellent timekeeping and attendance is critical.
- Security personnel must have the industry basic job training
- Must hold a valid Door Supervision or a Close Protection SIA licence. CCTV would also be beneficial.
- Valid First Aid at Work certificate is preferred.

**Aptitudes and attitudes**:

- Excellent Customer Service, literacy and communication skills and have excellent verbal and written English
- Possess an excellent telephone manner
- Report writing skills

**Personal attributes**:

- A consistently smart appearance in the uniform provided and required by Unitrust
- Reliability, self-motivation and ability to use own initiative and work without supervision
- The ability, tact and diplomacy to deal with people including the client, the clients staff and visitors, in all circumstances including emergencies and other times of stress
- Self-confidence and an interest in self-development
- A level of physical fitness to enable the post holder to perform patrol and emergency response duties efficiently and effectively

**Don’t miss out on this fantastic opportunity to join our team as a Patrolling Officer**

**Unitrust is an Equal Opportunities employer and we

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