Supporter Relations Officer

2 weeks ago


Edinburgh, United Kingdom Marie Curie Full time

This is an exciting opportunity for a Supporter Relations Officer to join our dedicated team at the Marie Curie in Links Place, Edinburgh.

**Title**:Supporter Relations Officer

**Salary**:£19,838 - £22,386 per annum

**Hours/Contract**:Full Time, 35 hours per week

**Contract Type**:Permanent

**Based**:Links Place, Edinburgh (Hybrid working available)

**Closing date**:6th August 2023

**Interview date**:TBC

As a Supporter Relations Officer (SRO), you will provide fundraising and administration support across the Fundraising directorate. This involves managing supporter enquiries and registrations for fundraising appeals and campaigns, as well as the full range of fundraising events.

Excellent communication and customer service skills are a must, together with the ability to self-motivate and manage your time effectively. You will have fantastic interpersonal skills together with exceptional levels of integrity. You will be expected to deliver the highest standard of Supporter Service.

In providing administrative support, you will be called on to manage a number of ongoing activities simultaneously, resolving issues as they arise by communicating effectively and efficiently with colleagues across the charity.

As the role involves processing cash and cheques, and sending out event fulfilment materials, working a minimum of 3 days per week in the office is a requirement.

**What we are looking for**:

- Proficiency in Microsoft Office packages
- Excellent written, verbal and oral communication skills
- Experience in customer services
- Ability to multi-task and prioritise workload

**What’s in it for you**:

- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
- We reserve the right to close this vacancy early. Agencies need not apply._

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.



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