Group Reservations Executive
1 day ago
**We are looking for a Group Reservations Executive to work in a fast-paced hospitality environment in London**
**Job Purpose**:
To achieve the budgeted group revenue through selling bed and room stock and up-selling packages whilst providing exceptional customer service. To ensure that on a day-to-day basis the department is run to company standards and all enquiries, bookings and sales leads are maximised to their full potential.
**Key requirement**:
- Well organised and must have excellent communication and presentation skills.
- Ability to work under pressure and enjoy working in a fast-paced, competitive environment.
- Have strong customer service approach and a thirst for sales.
- Build and maintain strong relationships with customers and teams.
- A high level of attention to details and ability to multitask
- Be available to undertake ad hoc duties.
- Fluent in English, preferably with additional languages and sufficient IT skills.
- No experience required but motivation to learn and develop within the company.
**More about the role**:
Be actively involved on discussion to deliver the budgeted numbers whilst ensuring the business mix and selling strategy is constantly developed.
Know all the different property profiles and maximise what each one has to offer.
Ensure group reservations are taken and entered accurately into the PMS and that all revenue is always recorded correctly whilst keeping in line with company terms and conditions.
Ensure all enquiries are dealt with in an efficient and professional manner.
Ensure all invoices are processed and payments are received within the allowed time frame.
Completing all administrative tasks with acute attention to detail.
Maintain effective communication with all operational departments in order to effectively communicate client requirements.
Maximise on cross-selling and upselling opportunities through the use of relevant channels.
Organise and attend site and competitors visits and organise targeted Fam Trips.
Explore new clients to ensure the company has identified all opportunities for revenue generation from each new account/client by building and maintaining positive relationships.
Conduct regular sales call and evaluations with partners.
Research accounts to identify buying influences, need for our services, use of competitor’s services and plan the sales approach and proactively target opportunities.
Please note this is an office-based role with flexibility required in terms of working hours, travel and holidays/weekend work.
**Benefits**:
Discounted accommodation & F&B across the entire Safestay portfolio.
Family and Friends discounts.
Opportunity to grown within the company.
**Job Type**: Full-time, Permanent
**Work Pattern**: Monday to Friday (40h/week)
You must be legally eligible to work in the UK
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
**Language**:
- Spanish (preferred)
- Polish (preferred)
- German (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Group Reservations Executive
7 days ago
London, United Kingdom C&M Travel Recruitment Full time**Group Reservations Executive** A fantastic opportunity to join this leading family owned UK inbound travel company. For over 30 years they have been providing a personal service to their clients arranging bespoke travel solutions to the UK and Ireland. Salary £25,000 - £35,000 dependingon experience. **Group Reservations Executive Role and...
-
Group Reservations Executive
1 week ago
London, United Kingdom Holiday Inn Kensington High Street Full time**Group Reservations Executive** Holiday Inn London - Kensington High Street is one of Europe’s largest Holiday Inns, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can...
-
Group Reservations Executive
7 months ago
London, United Kingdom Holiday Inn Kensington High Street Full time**Group Reservations Executive** Holiday Inn London - Kensington High Street is one of Europe’s largest Holiday Inns, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can...
-
Reservation Agent
7 months ago
London, United Kingdom Reservations Full time**#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...
-
Reservations Agent
7 months ago
London, United Kingdom Reservations Full time**#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...
-
Groups & Reservation Executive
6 days ago
London, United Kingdom Hilton Full timeA Groups & Reservation Executive will ensure the effective coordination and administration of all group bedroom bookings, as per the group reservations procedure. **What will I be doing?** As Groups & Reservation Executive, you will ensure the effective coordination and administration of all group bedroom bookings, as per the group reservations procedure....
-
Groups Reservation Executive
1 day ago
London, United Kingdom Travel Trade Recruitment Full timeDo you have extensive experience group reservations? A successful and well-established tour operator is seeking Groups Executive to join their friendly and busy team in London. As an Groups Reservations Executive you will be overseeing the operations of the groups and ensure that clients' expectations andrequirements are more than met. **JOB...
-
Group Reservations Executive
6 months ago
London, United Kingdom Copthorne Tara Hotel London Kensington Full timeThe Copthorne Tara Hotel London Kensington is looking for Group Reservations Executive who will maximise revenue opportunities in the areas of group reservations, by driving sales leads and increasing conversions. The Group Reservations Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded...
-
Groups & Reservations Executive
5 days ago
London, United Kingdom Marriott International, Inc Full time**Job Number** 22144598 **Job Category** Reservations **Location** St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **_ Let your passion for discovery become a career. Explore, discover, share and inspire at St...
-
Group Reservations Executive
1 week ago
London, United Kingdom Holiday Inn Kensington High Street Full time**Group Reservations Executive** **At Holiday Inn® Hotels & Resorts our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.** **At Holiday Inn we look for people who are friendly, welcoming and full of life; people who are always...
-
Group Reservation Executive
3 days ago
London, United Kingdom Travel Trade Recruitment Full timeAre you an experienced Group Reservations Executive? Do you speak fluent Spanish, French or Italian? If you're looking for a new opportunity keep reading! We're looking for a Group Reservations Executive to join a fantastic team based in West London! **Job description** - Invoicing and calling various suppliers, such as accommodation, transport,...
-
Groups & Individual Reservations Executive
2 weeks ago
London, United Kingdom Hilton - East London Cluster Office Full time**Groups & Individual Reservations Executive** **Maximum Salary / Pay Rate : £ 22,500 annually plus Hilton Benefits** - Here's a good lead for you.._ **WELCOME TO A WORLD OF OPPORTUNITIES - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness,...
-
Group Reservation Supervisor
4 weeks ago
London, United Kingdom CV-Library Full timeExciting Job Opportunity: Group Hotel Reservations Executive 🌍 📍 Location: North West London 💰 Starting Salary: From £28,000 Are you ready to turn your passion for travel 🌏 into an exciting career? Join a dynamic, fast-paced team in North West London as a Group Hotel Reservations Executive! This is your chance to...
-
Reservation Agent
3 days ago
London, United Kingdom Support Office Reservations Full timeAs Reservation Agent, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Group Reservations and Events Coordinator
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeGroup Reservations and Events Coordinator RoleAccorHotel is seeking an experienced Group Reservations and Events Coordinator to join our team. As a Group Reservations and Events Coordinator, you will be responsible for coordinating and executing group events, including weddings, corporate events, and social functions.Responsibilities:Coordinate and execute...
-
Reservation Agent
1 week ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Groups Operations/reservations Executive
7 months ago
London, United Kingdom Auxeris Ltd Full time**Job Title**: Groups Operations/Reservations Executive **Salary**: Between £27,000 to £30,000 per annum (depending on experience) **Location**: London, Mon-Fri, Office Based **Job Type**: Full time, Permanent **Right to Work**: Must be able to work legally in the UK without need for sponsorship **About the Company**: My client is a leading, award...
-
Group Reservations Supervisor
3 days ago
London, United Kingdom Copthorne Tara Hotel London Kensington Full time**The Copthorne Tara Hotel is looking for a Group Reservations Supervisor to join its busy and exciting department.** The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed...
-
Reservation Agent
7 months ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Reservation Agent
7 months ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...