Outbound & Inbound Telesales Administrator

3 weeks ago


Glasgow, United Kingdom Industrial Access Systems Ltd Full time

Firstly and most importantly, we expect all our employees to provide the very highest of standards of customer service, whether by telephone, e mail or in person, as well as building up a knowledge of our products and services.

We are looking for someone with a confident and bubbly telephone manner who can build a good rapour with customers

Making outbound calls to businesses promoting our IPAF Training Centre and Fleet of Spider machines

Updating and managing CRM System

Answering telephone and transferring calls

Dealing with all training & machine enquiries and bookings

Liasing with other team members regards logistics for delivery of machines to customers

Preparing Booking Forms for IPAF Training and booking IPAF on IPAF Training Website

Dealing with enquiries and passing on messages and arranging site surveys

Updating on line calendar with machine hires and training bookings

E mailing customers promo's and training confirmations

Any other tasks required to help with the smooth running of the office

Part Time Hours between Monday to Friday 9am - 4.30pm depending on individual requirements

Experience in telesales B2B and acheiving set targets

Strong phone prescence and dialing out to to customer Business to Business

Strong verbal and written communication skills

Strong listening skills

Detail Orientated and attention to detail

Outgoing and bubbly personallity with the abilty to build relationships with customers

Have a "can do" attitude towards work

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
COVID-19 precations remain in place

Work Location: One location

Reference ID: Outdound & Inbound Telesales Administrator



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