Business Channel Optimisation Readiness Lead

3 months ago

London, United Kingdom Quilter Full time

What the Hiring Manager Says

The Business Channel Optimisation Readiness Lead will support a core element of our Advice Transformation Programme, namely the transformation of our advised business channels (National and Network) and the launch of Quilter Partners.

You will support the Head of Business Channel Optimisation across all 3 pillars, deputising where needed, and will be expected to have end-to-end responsibility for all readiness activity (both internal and external) across all elements of the Business Channel Optimisation programme.

We are looking for someone with strong delivery and analytical capability as well as operational knowledge. This role also requires strong senior stakeholder communication and presentation capability.

About the Role

Level: Level 5

Department: Transformation

Location: London, England

Contract type: Permanent - Hybrid

Reporting line: Head of Business Channel Optimisation

The Business Channel Optimisation Readiness Lead will focus on shaping all required activity to ensure our business is operationally ready for all the changes delivered through the BCO programme.

You will also be responsible for the creation and delivery of external readiness plans that will ensure our advisers and clients are brought on the journey smoothly.

Key points as follows:

- Build a holistic readiness plan for BCO covering all delivery workstreams (National, Network and Quilter Partners).
- Work with delivery team and business areas to define readiness activities for each BCO pillar and coordinate delivery of these.
- E2E ownership of some specific readiness initiatives especially within the National.
- Support design elements across BCO to ensure operational impacts are taken into account and understood.
- Utilise support from central PMO and the BCO BA pool effectively to drive progress across the readiness workstream.
- Ownership of readiness plans, providing regular updates into BCO/ATP governance (status reports, risks, dependencies etc) and presenting progress at BCO Steerco and ATOC.

In this role you will also work with the Head of Business Channel Optimisation to monitor and resolve potential resource contention, unblock strategic obstacles and risks to the delivery and support resource planning across the programme.

About You

Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.

You’ll be able to effectively deliver on a range of commercial analysis and strategic business cases at the same and you have strong analytical and financial capabilities. You can build organisational capability, leading, championing, and investing in your own and the team’s technical development. You can shape strategy through the excellent problem solving and communication skills. You can manage third parties including consultants both delivery partners as well as individuals, technology and potentially data vendors.
- Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures._
- In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times._
- Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there._
- We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us._

LI-SM2

Core Benefits

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

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