Office Administrator

7 months ago


Duxford, United Kingdom Heavens Recruitment Ltd Full time

Salary: £25,000 per annum

Type: full time, permanent

Hours: 8:30-5:30 (1 hour lunch) Mon-Fri

office based

Location: Duxford (CB22)

Our client is a successful and highly accredited Service and Installation business. Due to growth they are now looking for Office Administrator to join their team.

RESPONSIBILITIES
- Answer calls from customers and log any work which needs to be scheduled as a result of a call out
- Support Field Service Manager in updating Field Service Engineers schedules (callouts, sick leave, etc.)
- Book appointments with clients site according to schedule
- Support the Field Services Manager to co-ordinate return/remedial work
- Convert all approved quotes (New Works, Small Works, Service) to Work Orders (WO)
- Checks all Small Works have final acceptance signed and invoiced
- Action closed completed work orders (NW, SW, and Callouts) and raise invoices to send to customers
- Support Field Service Engineers in supplying product requests from customers
- Contact clients 30 days prior to a payment due, to confirm that the client does not have any claims
- Work with the Branch Manager and Finance Team to chase overdue payments
- Provides excellent customer service when responding to customers

**BENEFITS**:
Sick pay 3 days full pay increasing to 3 weeks full pay after 2 years’ service, NEST Pension, 2x Annual salary group life assurance with AIG, EAP - 24/7 GP access, second medical opinion, mental health support online health checks, nutritionist programme, fitness programme, and bereavement support, Cycle to work, Tech scheme, Retail discounts.

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

Work Location: In person

Reference ID: Office Administrator


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