Client Care Advisor

2 weeks ago

Irvine, United Kingdom Vets for Pets Full time

**Client Care Advisor Irvine VetsforPets**

We have an exciting opportunity for a full time Client Care Advisor in our Irvine practice. We are seeking a professional and driven individual that is keen to progress into a more senior position. You should be ambitious, able to use your initiative, keen to learn new skills, reliable and confident. Should you have these attributes we would love to hear from you.

**A bit about us**
We are a team of 50+ colleagues including Veterinary Surgeons, Registered Veterinary Nurses and Client Care Advisors working across three busy Veterinary Practices here in Ayrshire. We have a wonderful team and treat each other like family, although our days can be very busy and often challenging, we always make time for one another and support each other. We like to build relationships and have fun, we adore an evening out or a day team building so we ask that anyone joining us on this journey is as outgoing and fun-loving as we are

**What your typical day will look like**

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.

**This role is 40 hours per week working 1 in 4 Saturdays.**

**The attributes required**
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive and always focus on the clients’ needs.
- You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
- You are able to work in a very fast paced environment and can cope well working under pressure.
- You can have difficult conversations and use your initiative to rectify issues.
- In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

**Benefits**

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, private healthcare and holiday allowance, including your birthday off and a special day if you get a new pet. There is opportunity to progress into a senior position within the company, with a salary of up to £25,000 DOE.

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

Location: KA12 8AY

  • Care Coordinator

    2 months ago

    Irvine, United Kingdom FirstLight Home Care of Southern Maine Full time

    Career Opportunity Irvine Care Coordinator Are you motivated, dedicated and dependable? Do you love to go above and beyond to help others? At FirstLight® Home Care, we’re dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for...

  • Wealth Management Client Associate

    4 weeks ago

    Irvine, United Kingdom Bank of America Full time

    Description : This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations...

  • Wealth Management Client Associate

    3 weeks ago

    Irvine, United Kingdom Bank of America Full time

    Description : This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations...

  • Wealth Management Client Associate

    2 weeks ago

    Irvine, United Kingdom Bank of America Full time

    Description : This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations...

  • Health, Safety and Environment Advisor

    2 weeks ago

    Irvine, United Kingdom Irwin & Colton Full time

    Health, Safety and Environment Advisor Irvine |Circa £45,000 + Aviva healthcare, company shares scheme, and more. We are pleased to have been engaged by a specialist manufacturing company to recruit a Health, Safety and Environment Advisor. The organisation are leaders in their field and known for their innovative high-quality products. This role will be...

  • Customer Service Advisor

    7 days ago

    Irvine, North Ayrshire, United Kingdom Briggs Equipment Full time

    Role:Customer Service AdvisorContract: PermanentLocation: Access Plus/ Training Plus, Irvine, North Ayrshire (Office based)As a Customer Service Advisor you will be responsible for; Interface daily with customers who require to book health & safety training. Sourcing and providing quotes for training requirements and covert to sales Daily interface with...

  • Health, Safety and Environment Advisor

    3 weeks ago

    Irvine, United Kingdom Irwin & Colton Full time

    Health, Safety and Environment Advisor Irvine |Circa £45,000 + Aviva healthcare, company shares scheme, and more.We are pleased to have been engaged by a specialist manufacturing company to recruit a Health, Safety and Environment Advisor. The organisation are leaders in their field and known for their innovative high-quality products. This role will be...

  • Personal Care Assistant

    2 months ago

    Irvine, United Kingdom FirstLight Home Care of Southern Maine Full time

    Career Opportunity Irvine Personal Care Assistant Are you compassionate, dedicated and dependable? Do you love to go above and beyond to help others? At FirstLight® Home Care, we’re dedicated to hiring the kind of people we would trust with our own families. We’re currently searching for quality caregivers who are committed to making a...

  • Health, Safety and Environment Advisor

    3 weeks ago

    Irvine, North Ayrshire, United Kingdom Irwin & Colton Full time

    Health, Safety and Environment AdvisorIrvine 30,000 to 40,000 and Excellent BenefitsWe are pleased to have been engaged by a specialist manufacturing company to recruit a Health, Safety and Environment Advisor. The organisation are leaders in their field and known for their innovative high-quality products. This role will be based at one of their UK...

  • Health, Safety and Environment Advisor

    2 months ago

    Irvine, North Ayrshire, United Kingdom Irwin & Colton Full time

    Health, Safety and Environment AdvisorIrvine 30,000 to 40,000 and Excellent BenefitsWe are pleased to have been engaged by a specialist manufacturing company to recruit a Health, Safety and Environment Advisor. The organisation are leaders in their field and known for their innovative high-quality products. This role will be based at one of their UK...

  • Companion Care Assistant

    2 months ago

    Irvine, United Kingdom FirstLight Home Care of Southern Maine Full time

    Career Opportunity Irvine Companion Care Assistant Are you compassionate, dedicated and dependable? Do you love to go above and beyond to help others? At FirstLight® Home Care, we’re dedicated to hiring the kind of people we would trust with our own families. We’re currently searching for quality caregivers who are committed to making a...

  • Safety Advisor

    3 weeks ago

    Irvine, United Kingdom Escape Full time

    Escape Recruitment are working with a growing, exciting manufacturing client in North Ayrshire to recruit for a Safety Case/COMAH Advisor role. This role would be for an 18 month contract period.The role:Develop, review, maintain, update, review and submit safety cases and COMAH safety report.Work closely with manufacturing and engineering teams as well as...

  • HR Advisor

    3 weeks ago

    Irvine, United Kingdom Iconic Resourcing Full time

    HR Advisor Irvine/Glasgow (Office based, travel required) Full Time, Permanent Up to £35,000 Iconic Resourcing HR have an exciting opportunity for an experienced HR Advisor to join our client, a market leading global supplier to the oil and gas industry worldwide. You will be based within their site in Irvine 4 days a week with one visit per week to...

  • Health, Safety and Environment Advisor

    2 weeks ago

    Irvine, United Kingdom Irwin & Colton Full time

    Health, Safety and Environment Advisor Irvine Circa 45,000 + Aviva healthcare, company shares scheme, and more. We are pleased to have been engaged by a specialist manufacturing company to recruit a Health, Safety and Environment Advisor. The organisation are leaders in their field and known for their innovative high-quality products. This role will be based...

  • Safety Advisor

    3 weeks ago

    Irvine, United Kingdom Escape Full time

    Escape Recruitment are working with a growing, exciting manufacturing client in North Ayrshire to recruit for a Safety Case/COMAH Advisor role. This role would be for an 18 month contract period. The role: Develop, review, maintain, update, review and submit safety cases and COMAH safety report. Work closely with manufacturing and engineering teams as well...

  • Hse Advisor

    3 weeks ago

    Irvine, United Kingdom STEM Recruitment Solutions Full time

    STEM Recruitment Solutions presents an exceptional opening for a Health, Safety, and Environment (HSE) Advisor to join our client operating within the manufacturing sector. This role centres around overseeing on-site Health and Safety protocols, guaranteeing strict adherence to all regulatory requirements. As part of your responsibilities, you will uphold...

  • Safety Advisor

    3 weeks ago

    Irvine, United Kingdom Escape Full time

    Escape Recruitment are working with a growing, exciting manufacturing client in North Ayrshire to recruit for a Safety Case/COMAH Advisor role. This role would be for an 18 month contract period.The role:Develop, review, maintain, update, review and submit safety cases and COMAH safety report.Work closely with manufacturing and engineering teams as well as...

  • Health and Safety Advisor

    2 weeks ago

    Irvine, United Kingdom STEM recruitment solutions Full time

    STEM Recruitment Solutions have an excellent opportunity for a HSE Advisor to join their client working in the manufacturing sector. You will be responsible for site Health and Safety and ensuring that all legislation is adhered to. In this role you will maintain the companies' quality and environmental systems and make records of all incidents and near...

  • Health and Safety Advisor

    4 days ago

    Irvine, United Kingdom Escape Full time

    Escape Recruitment are working with a growing, exciting manufacturing client in North Ayrshire to recruit for a Health and Safety Advisor role (COMAH experience required). This role would be for an 18-month contract period.The role:Develop, review, maintain, update health and safety policy procedures and documents in line with COMAH regulations.Work closely...

  • Health and Safety Advisor

    1 week ago

    Irvine, United Kingdom Escape Full time

    Escape Recruitment are working with a growing, exciting manufacturing client in North Ayrshire to recruit for a Health and Safety Advisor role (COMAH experience required). This role would be for an 18-month contract period. The role: Develop, review, maintain, update health and safety policy procedures and documents in line with COMAH regulations. Work...