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Administration Lead for Paediatrics

2 months ago

Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full time

Job Title - Administration Lead for Paediatric Diabetes

Hours per week - 15

Perm/Fixed Term - Permanent

Salary - £25,147 - £27,596 per annum

Closing Date-21st March 2024

**Interview Date**: 5th April 2024

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

JoinTeamEliot

The post holder will play a key role in providing a comprehensive administrative service to the Paediatric Diabetes team with responsibility for liaising with other Trust departments/clinical areas/external agencies regarding governance issues; managing diaries; arranging and supporting (including providing accurate and complete minutes for) assist the clinical team in producing selected high-quality reports, papers and correspondence on behalf

They will be an effective administrator for all issues relating to the paediatric diabetes team. They will ensure that confidential, sensitive, contentious information is communicated clearly and in a timely fashion to a variety of stakeholders in the development, coordination and management of key areas in respect of the Trust’s Quality Governance agenda, whilst maintaining good Trust-wide working relationships with both clinical and non-clinical staff

Here at George Eliot our vision to ‘ excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
E ffective Open Communication

e x cellence and safety in everything we do

C hallenge but support

E xpect respect and dignity

L ocal health that inspires confidence

**Benefits**: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from all levels of medical and nursing staff and other health professionals and staff and patients and their families. Respond to complex enquiries, providing routine and non-routine information and non-clinical advice/guidance, resolving problems where possible. Communicate appropriately with all levels of staff groups. To sensitively provide and receive complex information using tact and adapting communication style to meet the needs of individual levels of understanding. Recognise the importance of timely management of controlled documents in accordance with legislation, policy and procedures.

Attend to all communications/enquiries when on duty and bring to the teams attention as appropriate

Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently.

To develop, implement and maintain office systems to enable the Paediatric Diabetes Team to operate smoothly and effectively, this will include developing/maintaining databases, reorganising office practices, and proposing/implementing changes to policies/procedures to support improvements Also responsibility for office equipment, ordering and maintaining office supplies,

Solely arranging and co-ordinating a variety of meetings, events, conferences, workshops, presentations with various professions and agencies (including external) relating to the teams agendas/work streams

Maintain the team’s diary, booking appointments etc.

Provide accurate and confidential information to assist with data entry, strictly adherent to Caldicott and Data Protection Act and retrieval of patient information via the Lorenzo and other departmental computer software programmes.

Assist with audit/survey work in line with Paediatric Diabetes Team requirements. Able to work autonomously within Trust policies and procedures, whilst obtaining advice from the line manager as required.

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