Casual Customer Service Assistant
2 weeks ago
This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in fitness and wellbeing. The purpose is to provide a friendly and efficient operation of the front of house service to customers, staff, site visitors including contractors and the general public.
As first point of contact for our leisure centre services you will need to demonstrate excellent interpersonal skills and the ability to communicate with staff, customers and service users alike. You will need a good working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is essential.
The main duties of the post holder are:
To meet and greet visitors to the leisure centre providing a friendly and efficient front of house service
We are looking for someone who can demonstrate the following:
- Sales experience to support and advise customers on membership options available to them
- Pro-active and enthusiastic and able to work on own initiative
- Possesses excellent communication, administrative and organisational skills
- Experience of cash handling
- Excellent customer service skills - polite, courteous and helpful manner.
- Flexibility to meet demands of a front-line rota
For an informal discussion please contact or
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