Social Media Assistant/mobile Information Controller

7 months ago


Romford, United Kingdom Greater Anglia Full time

**Are you looking for an opportunity?**

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia

We have an exciting opportunity within our Operations Team at Romford ROC for a Social Media Assistant/Mobile Information Controller.

**The Role**

This role is a unique position with two functions. Social Media and Mobile Information. This role will involve providing real time internal/external information, responding to customer queries via the Greater Anglia and Stansted Express Twitter feeds, as well as monitoring other Social Media Platforms. This includes posting information about the status of our services, providing updates to customers throughout disruption events, answering questions raised by customers and resolving issues by highlighting them to the relevant areas of the business and tracking results.

You will also be responsible for providing detailed internal information to colleagues of all levels across the business using various internal information systems.

**What we are looking for**

We are looking for an enthusiastic colleague who can demonstrate customer service and can demonstrate written communication effectively. Experience of communicating with customers during service disruption and/or experience of a range of social media is desirable but not essential.

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work:

- Genuinebe welcoming, customer-centric and respectful
- Professionalbe solution-oriented, accountable and delivering to promises
- Proactivebe progressive, innovative and decisive
- Inclusivebe connected in your thinking, empathetic and promote diversity

**What can we do for you?**
- Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
- Free Travel on GA for you and your eligible family members
- Free Leisure travel on GA and 75% discount on other TOCS for leisure travel for eligible family members
- International travel discount card (FIP) for staff and eligible family members after 12 months service
- Opportunity to purchase additional annual leave of up to 10 days
- Gainshare bonus paid if GA hits relevant yearly targets, up £550 for permanent and £300 for agency
- GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies
- GA Hapi Benefits App
- our great benefits app which includes discounts across many retailers, days out and dining
- 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
- Annually issued 12 discount vouchers for family and friends to use
- Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)



  • Romford, United Kingdom Greater Anglia Full time

    **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener...


  • Romford, United Kingdom Greater Anglia Full time

    **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener...


  • Romford, United Kingdom Greater Anglia Full time

    **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener...


  • Romford, United Kingdom Greater Anglia Full time

    **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener...


  • Romford, United Kingdom Recruitment Genius Full time

    Summary of Position: Primary Responsibilities: - Work closely with our team to Plan, Create and Post all social media content - Supporting the team on Brand/Studio photoshoots to acquire & schedule content - Keep up to date with latest Social Media industry trends - Create regular e-shot content for current trade clientele - Compile a list of influencers...

  • Social Media Manager

    3 weeks ago


    Romford, Greater London, United Kingdom MGN Builder Merchants Limited Full time

    We're looking for a talented Social Media Manager to join our team at MGN Builder Merchants Limited in Romford. If you're passionate about social media, have a creative mindset, and can create effective strategies to increase brand awareness, we want to hear from you!About the RoleThis is an exciting opportunity to work with a growing business that's...


  • Romford, United Kingdom Greater Anglia Full time

    £28,418 **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised...


  • Romford, United Kingdom Greater Anglia Full time

    £28,481 **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised...


  • Romford, United Kingdom AVO Agency Full time

    **Office location - Ingatestone, CM4 9EE** We are looking for an experienced and passionate individual to join our growing team as a **Social Media Executive**. **4 Day Working Week, Hybrid Working, Positive Work Environment, Growth Opportunities.** AVO Agency is a fast-growing Digital Marketing Agency, made up of a team of creative marketers who are on a...


  • Romford, United Kingdom AVO Agency Full time

    **Office location - Ingatestone, CM4 9EE** We are looking for an experienced and passionate individual to join our growing team as a **Social Media Executive**. **4 Day Working Week, Hybrid Working, Positive Work Environment, Growth Opportunities.** AVO Agency is a fast-growing Digital Marketing Agency, made up of a team of creative marketers who are on a...


  • Romford, Greater London, United Kingdom MGN Builder Merchants Limited Full time

    We are looking for a highly skilled Social Media Marketing Specialist to join our team based in Romford. The ideal candidate will have a minimum of 2 years of experience in managing social media accounts and will possess a deep understanding of social media platforms, online advertising, and digital marketing strategies.About the RoleManage all social media...

  • Social Media Manager

    4 weeks ago


    Romford, Greater London, United Kingdom MGN Builder Merchants Limited Full time

    Job Description:As a Social Media Manager based in Romford, you will be responsible for managing all social media accounts, creating engaging content across multiple platforms, and collaborating with the marketing team to create content that supports the brand image. The role also involves staying up-to-date with industry trends and best practices in social...


  • Romford, United Kingdom Ocean Holidays Full time

    **About The Role**: - Manage all of Winged Boots’ social media channels. - Engage with influencers and identify the right influencers and social media communities for Winged Boots. - Create and implement a follower strategy that’s in line with Winged Boots’ core values and customer profile. - Grow Winged Boots brand awareness through high-quality...


  • Romford, United Kingdom Nesavaali Ltd Full time

    **Working week** Working from home options available (80% in the office and 20% at home) 9:00am - 6:00pm Total hours per week: 24 **Vacancy description** - Create and upload copy and images for the organisation's website - Provide accurate reports and analysis to clients and company management to demonstrate effective return on investment (ROI) -...


  • Romford, United Kingdom LINZI Full time

    Job Title: Paid Media Executive Department: Marketing Reports To: Marketing Director Salary: £27k-32k (Depending on experience) Job Overview: Linzi Shoes is seeking a dynamic and results-driven Paid Media Executive to join our growing marketing team. You will be responsible for the day-to-day management of paid campaigns across META (Facebook &...


  • Romford, United Kingdom LINZI Full time

    Job Title: Paid Media ExecutiveDepartment: MarketingReports To: Marketing DirectorSalary: £27k-32k (Depending on experience)Job Overview:Linzi Shoes is seeking a dynamic and results-driven Paid Media Executive to join our growing marketing team. You will be responsible for the day-to-day management of paid campaigns across META (Facebook & Instagram),...


  • Romford, United Kingdom LINZI Full time

    Job Title: Paid Media ExecutiveDepartment: MarketingReports To: Marketing DirectorSalary: £27k-32k (Depending on experience)Job Overview:Linzi Shoes is seeking a dynamic and results-driven Paid Media Executive to join our growing marketing team. You will be responsible for the day-to-day management of paid campaigns across META (Facebook & Instagram),...


  • Romford, United Kingdom LINZI Full time

    Job Title: Paid Media ExecutiveDepartment: MarketingReports To: Marketing DirectorSalary: £27k-32k (Depending on experience)Job Overview:Linzi Shoes is seeking a dynamic and results-driven Paid Media Executive to join our growing marketing team. You will be responsible for the day-to-day management of paid campaigns across META (Facebook & Instagram),...


  • Romford, United Kingdom LINZI Full time

    Job Title: Paid Media ExecutiveDepartment: MarketingReports To: Marketing DirectorSalary: £27k-32k (Depending on experience)Job Overview:Linzi Shoes is seeking a dynamic and results-driven Paid Media Executive to join our growing marketing team. You will be responsible for the day-to-day management of paid campaigns across META (Facebook & Instagram),...


  • Romford, Greater London, United Kingdom ENGINEERINGUK Full time

    Job DescriptionWe are seeking an exceptional Data Information Coordinator to join our team at Network Rail. As a key member of our operations team, you will play a vital role in ensuring the timely and accurate provision of information about the network.This is a challenging yet rewarding opportunity that requires strong communication skills, attention to...