Community Lead

6 months ago

London, United Kingdom Starknet Foundation Full time

**Responsibilities**:

- Leadership: build and lead a high performance Community Management team.
- Community Building: nurture a vibrant and engaged Starknet Community. Drive efforts that attract & onboard new members and support existing ones.
- Engagement: encourage and facilitate discussions, debates, and knowledge sharing among community members. Organize events, workshops, and webinars to keep the community engaged.
- Communication: serve as the mouthpiece for the community, providing open & transparent communication that fosters trust and participation. Understand the community’s needs and pain points, provide updates, help to address issues & answer questions, and connect to resources.
- Moderation: moderate community channels (ie: Telegram, Discord) to ensure a respectful and inclusive environment, and mitigate against spam, trolls, and inappropriate behavior.
- Content Creation: create and share content that educates and informs the Starknet community, including blog posts, newsletters, videos, and social media content.
- Support: understand the issues & technical hurdles community members experience and liaise with other internal teams to unblock and support them, as well as integrate community feedback into future products/features/programs. Also help to amplify & evangelize great work being done within the community that can serve as an example for others.
- Analytics and Reporting: monitor and analyze community engagement metrics, such as user activity, sentiment, and growth. Provide regular reports and insights that will drive the Foundation’s decision making.

**Requirements**:

- Accomplished technical Marketer and people manager, with 8+ years of relevant experience specifically centered around working with developer ecosystems and web3 communities.
- Deep understanding and successful track record engaging, supporting, and building with web3 communities.
- Strong technical aptitude enabling you to understand the needs & questions of devs and provide the necessary training, resourcing, support.
- Proficient across online channels and forums with the ability to meet community members where they are, build trust, and foster strong relationships.
- Strategic thinker with a hands-on approach to marketing tactics and execution, with the ability to contribute as well as lead a team around a comprehensive Community strategy.
- Excellent communication & interpersonal skills and extremely sound judgment allowing you to simultaneously serve as a spokesperson for the Foundation and moderator of the community.
- Substantial working understanding of blockchain technologies (Ethereum, Layer 2 scaling solutions, DeFi) with the capability of communicating with both technical & non-technical audiences.
- Adept at driving marketing strategies that target & engage different developer communities and a strong point of view on how to achieve this for Starknet.

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