Waste Investigating Officer

1 day ago


West London, United Kingdom National Enforcement Solutions Full time

**Job description**

**Environmental Crime Officer - Fly Tipping and Waste duty of care Investigator**

**West London**

**£13.00 per hour (8 hours per day, Monday to Friday)**

Due to our continued growth within the Environmental Crime Industry working on behalf of local authorities. We are now recruiting for the position of Environmental Crime Officer based in West London.

Previous Enforcement experience is preferred but not essential, as full training will be given.

**Main Purpose of the Role**

As an Environmental Crime Officer, you will be expected to lead from the front, patrolling the borough in an intelligence led manner, engaging and educating members of the community and when necessary enforcing legislation by the way of issuing an “on the spot” Fixed Penalty Notice for littering, dog fouling, fly-tipping, graffiti, fly Posting, anti-social behaviour, commercial waste, domestic waste and other related contraventions as required.

**As an Environmental Crime Officer, you will be**:

- Brand Ambassadors for the local authority and National Enforcement Solutions.
- Patrolling the area of principal littering authority in accordance with an agreed deployment strategy.
- Investigating complaints made by elected members and members of the public.
- Engaging and educating members of the public with regard to Environmental Crime.
- Interacting directly with offenders and issuing Fixed Penalty Notices for authorised offences in accordance to legislation, ensuring that the evidential and public interest tests have been met.
- Compiling a full notebook entry and witness statement for every issued Fixed Penalty Notice.
- Obtaining and validating the personal particulars of an offender by contacting the Operational Support Team.
- Attending Court and giving evidence is required.
- Previous experience in a customer service role and handling difficult situations in a professional manner.
- The ability to communicate with offenders, often in demanding circumstances in a calm and assertive manner.
- The ability to deal with members of the public from all cultures and backgrounds in a diplomatic and professional manner.
- The ability to be resilient, as some interactions with offenders can become confrontational.
- The ability to defuse hostile situations in a professional manner.
- Must enjoy working in the outdoors and in all weather conditions
- The ability to work under pressure, independently or as part of a team and on own initiative to carry out the enforcement role.
- Excellent communication skills are required both written and spoken
- Will be physically fit as you may be required to carry our foot patrol for prolonged periods.

**Contract**

Temporary with the possibility of permanent

**Hours**

You will be required to work 8 hours per shift, Monday to Friday shifts between 11am and 7pm, flexibility for the role is essential.

**Licences**

A Full UK Driving Licence is essential for this role.

**Benefits**:

- A minimum of 5.6 weeks' annual leave.
- Employees are automatically enrolled on to the company pension scheme.
- Depending on your location, you could benefit from expenses for travel.
- Overtime available.
- Uniform provided.
- Promotional opportunities available.
- Health Insurance
- Discounted gym membership

**Job Types**: Full-time, Permanent

**Salary**: £13.00 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Security: 1 year (preferred)
- Customer Service: 2 years (preferred)

Licence/Certification:

- Full UK Driving Licence (required)

Work Location: On the road



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