Adult Social Care Assurance and Improvement Lead

7 months ago

Kingston upon Thames, United Kingdom Recruitment Campaign Team Full time

**Salary: £59,313 - £64,776 | Full Time | 18 Months Fixed Term Contract | 30 Days Annual Leave (Pro Rata) | Hybrid working**

**About the Role**

This role will lead on the set up and implementation of the Adult Social Care Transformation and Improvement programme which will be a significant Transformation agenda for the Council, defining and delivering a new operating model for the directorate as a whole including how services are delivered to residents.

This is an 18 month Adult Social Care Assurance and Improvement Lead role working directly to the Programme Director for Adult Social Care Transformation and Improvement. This role will be directly responsible for developing and leading a comprehensive assurance and improvement plan for Adult Social Care that meets the evidence requirements for the CQC inspection of Adult Social Care delivery. This role will lead the overall programme management of a number of strategically important improvement projects and initiatives; and will lead on stakeholder engagement working with officers at all levels of the organisation to support delivery, manage interdependencies, provide assurance and ensure we are delivering our improvement outcomes in line with time, cost and quality measures. The role will also identify opportunities to improve statutory social care delivery and work closely with services to raise standards within quality assurance to confirm that services comply with the Care Act 2014 and other legislation. It will also lead on the monitoring, collating, and updating of a robust evidence base to demonstrate delivery against the CQC key lines of enquiry.

**About Us**

Here at Kingston we are passionate about transforming and being innovative. The Adult Social Care directorate has been on a change journey over the last few years and we are committed to promoting residents independence, enabling residents to thrive and live healthy lives. The team uses data and insights to understand resident needs and build upon their strengths. We work closely with providers and partners, to deliver a system led approach to change, enabling better outcomes for communities and residents.

As a team we are dynamic, innovative and supportive. We put people at the heart of what we do with a focus on prevention and resilience, using data and technology to deliver more accessible and personalised services. We take a system led approach to ensure innovation and learning is embedded across everything we do. The team has a dynamic skill set and we work together to support and learn from each other. If you enjoy working in a fast paced environment and working with multiple stakeholders then this is a very exciting time to join the team.

**About You**

In order to successfully deliver the responsibilities of the role, you will need to:

- Have strong leadership skills, modelling a performance culture and constructively building achievement, confidence and skills in others
- Question and challenge conventional thinking, with a continual eye on the bigger picture in terms of the corporate context and external environment
- Role model agility and adaptability in mindset and ways of working
- Work successfully with key stakeholders including Members, residents, businesses, communities, partner organisations and other public services
- Demonstrate commitment to own personal and professional development to meet the changing demands of the role
- Demonstrate a high level of innovation and creativity.

**Our Offer To You**

As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. The COVID-19 pandemic has required us to be even more flexible in how we work and manage staff workloads, ensuring they have the correct equipment and resources to be able to maximise their talents and looking after their wellbeing.

Employees have access to a wide range of benefits, some of which include:

- Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
- Three volunteering days per year
- Flexible and agile working arrangements
- Comprehensive learning and development programme
- Discounts on a range of local shops, restaurants, gyms and leisure centres
- Interest free season ticket loans
- Local Government Pension Scheme
- Bicycle loan facilities and cycle to work scheme
- Zip car scheme
- Free eye tests and contribution towards glasses
- Confidential wellbeing and counselling support
- Subsidised gym membership

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