Head of Operations

3 weeks ago

Leicester, United Kingdom Accept Recruitment Full time

**Accept Recruitment are offering a fantastic opportunity to a talented individual as Head of Operations for a trusted online retailer based in Leicester.**

This is a permanent position which gives freedom to work from home (with a minimum of 2 days in the office). The salary is £60,000 and there is an excellent bonus structure in place.

The company is a well established global online retailer who is motivated by driving the business to find solutions to the ever changing industry.

The role of Head of Operations is a new position that will provide leadership to the existing management team in the day to day running of the business.

**The main responsibilities as the Head of Operations are**:

- Taking responsibility for all operational departments (warehouse, logistics & customer service) and carrier solutions.
- Developing and implement strategies and processes to streamline operational timelines
- Analysing data to identify and resolve issues
- Negotiating with and managing our carrier relationships to ensure that solutions are in place for expansion while providing bottom line savings

**Essential skills/experience for the Head of Operations**:

- Proven track record of dealing with challenging logistics issues
- Able to demonstrate excellent judgement and delivery
- Experience of managing technical projects where you can talk with confidence and knowledge about what you did
- Keen desire to understand processes, taking them apart and looking for improvements
- Commercial exposure, ideally with carriers or logistics companies
- Lean or Six Sigma experience
- Multi-channel retail knowledge

If you are someone who is an IT geek or someone who is into all things IT/systems with an analytical mind, then as long as you have relevant Managerial/Operations background, this could be the role for you.

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