Administrative Assistant
5 days ago
Come and join the North Norfolk Learning Disabilities Team.
We are looking for an enthusiastic administrative assistant to join a small friendly team supporting an integrated health and social care team based in North Norfolk. You will be carrying out a variety of tasks, to ensure the smooth running of the office and its overall effectiveness.
Main duties of this role include, accessing various databases, systems and IT programmes to record information, including confidential information.
Answering the phone to callers, who may have a learning disability, their families or carers and promptly dealing with their enquiries.
Dealing with any callers to the office, who may have a learning disability, and dealing promptly with their enquiries.
general office duties, such as photocopying, typing letters.
The Community Learning Disabilities Team, North is an integrated health and social care team supporting adults who are living with a learning disability in North Norfolk.
- Using a range of software programmes to produce, maintain and distribute documents, including reports, spreadsheets, databases, and presentations, which may include regularly dealing with matters of a complex and/or distressing nature.
- Collecting, opening, date-stamping, sorting, and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner.
- Researching appropriate websites, downloading, and circulating documents, as requested.
- Dealing appropriately with all telephone enquiries and face to face patient contact, which may on occasion, be upsetting.
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