Campus Engineer D
4 weeks ago
Second Line Support - Support - Service Desk - Windows - Laptop - Active Directory - MS - 1st/2nd Line - Wiltshire - Contract - Helpdesk - Deskside support
I am looking for a contract 2nd Line support Engineer who is experienced working in a service desk environment with windows, laptops, active directory and has excellent interpersonal skills.
Further Details regarding the role include:
Inside IR35
Previous experience in 2nd Line Support Engineer / Deskside Support Engineer role
Experience in a customer centric environment providing support is first prize
Floorwalking experience, and remote support essential
Windows 10 - Administration and Support
Main focus is Office 365 - Administration and Support
Active Directory experience
Support of Mobile / iPad devices
Ensure logged jobs are reviewed
- knowing also when to escalate to provide the highest level of service
Fast troubleshooting with customer / end user focus is imperative
Previous experience working with call logging and ticketing systems
Following change management processes
Kind Regards
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
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