Inbound Customer Service Advisor

2 weeks ago


Doncaster, United Kingdom The Best Connection Employment Group Full time

The Best Connection in Doncaster are currently looking for Inbound Customer Service Advisor to work for a Large Distribution Centre based at Doncaster Iport Business Park, in Rossington area. You will be working for one of the most established flagship clients in Doncaster where there is loads opportunities to progress with your career.

**Assignment details**:

- Shift pattern: Monday to Friday
- Working hours: 09:00-17:00 plus extra Saturday every other week (in double OT rate)
- Start: immediately
- Duration: on going

**Responsibilities of the Inbound Customer Service Advisor**:

- To provide full administrative support for the company Operations Manager.
- Assist in reviewing and developing departmental administration systems and work instructions
- Carry out numerous tasks on various systems including answering inbound calls
- Provide an efficient, courteous and responsive service to the Retailer Network, customers, stakeholders and internal departments when responding to all enquiries

**Skills requirements of the Inbound Customer Service Advisor**:

- Ability to communicate at all levels
- Service minded
- Clear communication skills and a strong command of the English language.
- Excellent interpersonal and active listening skills.
- Ability to work well in a team

**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Overtime Available
- Shift Premiums
- Weekend Work



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