Customer Service Advisor

4 weeks ago

Doncaster, United Kingdom Appcastenterprise Full time

**Where**: Doncaster

**Full time**: Permanent

**Salary**: £20,511 plus regular bonuses

**Hourly rate**:£10.52

**Start Dates**:6th February

**Shifts**: To Be Confirmed

**The Role**

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the **backbone** of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of **billing** questions or answering a **technical** query they may have. With the **training** and **support** we give you, you’re the **expert** that our customers **love** talking to.

We are more than a **team** at PlusNet; we are a **family**, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and **personal** service every single time.

**Your Future With Us**

We are **passionate** about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Our **Aspire** programme is just one example of how we can help you move your **career** forwards, and if you’d like to know more just ask

**Wondering If You’re What We’re Looking For?**

We believe in a completely **personal** environment, where you’re treated like you want to be treated. We’re **committed** to working together to build a **community** where everyone feels they belong. Whatever your **age**, **race**, **sexuality**, **disability**, **religion** or ** gender**identity**, we recognise and **celebrate** our differences and embrace **diversity** at all levels. Everyone is **welcome** at PlusNet.

**Wondering What’s In It For You?**

Being part of the PlusNet family brings a huge number of benefits including the below:

- A **great** starting salary of **£20,511**, plus **incentives** throughout the year
- Our **Smart working model** which supports you to create a **flexible working** routine that works for you
- **Huge** discounts off PlusNet, BT & EE products including your Mobile and Broadband - saving you **hundreds**of**pounds** every year
- Brand **new**sites** We are currently refurbing all our contact centres to make them **state of the art** and a great place to work
- Volunteering days, so you can **give back** to your local community
- Optional Private Healthcare and Dental, for **you** and the **family**:

- A share scheme where you can **invest** in the company at a **discounted** rate
- **25 days holiday** with the option to buy more

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