Operations Coordinator

3 weeks ago


Brierley Hill, United Kingdom Recruit Moore Ltd Full time

Recruit Moore have been approached by our client in Brierley Hill to support them in finding an Operations Coordinator.

Your role, as Operations Coordinator, will be to organise, plan and project management, to support and deliver a diverse range of client facing programmes and internal initiatives.

Duties to include -- Support teams with workforce capacity planning, forecasting, and scheduling
- Monitor operational delivery dashboards and track compliance with the schedule, highlighting any issues or risks which may impact performance
- Provide regular updates to management
- Recommend and action plan agreed interventions
- Raise, manage and resolve any issues impacting performance of relevant software and technologies
- Manage 'Quality and Compliance’ aspects such as ISO, Audits, NPS, eNPS, identifying and implementing 'Continuous Improvement’ recommendations
- Manage relevant communications to ensure high level of engagement, adoption, and collaboration
- Day to day liaison point between the business and external technology providers, to ensure digital workflow/workplace technologies remain fit for purpose.

Our client is also looking for someone with experience in project and people management.

Desirable but not essential -- Experience of process mapping techniques and software (Visio)
- Data analysis experience
- Report writing and graphical presentation experience
- Knowledge of workflow systems (mpro5)
- Knowledge of Lean Six Sigma methodologies, tools, and techniques

Hours - 08:30 - 17:00, Monday - Friday

Salary - £28,000 (+ £2k KPI bonus after successful completion of probation)

Recruit Moore acts as an employment agency in relation to this role. We are committed to equal opportunity and diversity.



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