Receptionist/administrator

3 weeks ago

Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

The Practice Development and Education (PDE) Team manage an extensive range of in-house and external training and education programmes for non-medical staff. We are looking to recruit a Receptionist/Administrator to support our new Oxford Hospitals Education Centre.

As a member of the Administration Team, the post holder will support with the efficient and smooth running of the Centre and act as front of house and have a range of duties that Support the Education Centre Co-ordinator.

We require a welcoming, professional customer focused individual to provide a meet and greet service to delegates, students and staff at our new Education Centre. The role will be an integral part of our Administration Team and in addition to supporting activity within the Education Centre, you will also provide administrative support to the wider team
- To welcome all visitors to the Education Centre in a professional and helpful manner, ensuring their needs are met and they are directed or escorted to the correct meeting/venue.
- Support with day to day management of teaching rooms booking rooms across the OUH.
- To maintain training equipment is in good working order, taken out of service as necessary and relevant departments informed to ensure timely repair or replacements identified.
- To report any faults, issues or concerns in regards to the working environment/building to the appropriate department, chasing outstanding issues and concerns as required.
- To develop and maintain effective communication with partner and external organisations, e.g. Local Colleges / Universities and private training providers.
- Liaise with training providers and co-ordinators to confirm training sessions, equipment requirements and collection of attendance records / evaluations.
- To support the team in the organisation of training and recruitment activities.
- Liaising with training providers.
- To maintain electronic filing systems,, ensuring compatibility of files, easy access, making maximum use of shared information, electronic filing and software packages and ensuring confidentiality of centrally stored documentation, compliant with GDPR.
- To provide cover for other administration team members as and when required.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

The Practice Development and Education (PDE) Team manage an extensive range of in-house and external training and education programmes for non-medical staff. This post provides essential support for the planning and delivery of these courses and programmes.

We require a welcoming, professional customer focused individual to provide a meet and greet service to delegates, students and staff at our new Education Centre. The role will be an integral part of our Administration Team and in addition to supporting activity within the Education Centre, you will also provide administrative support to the wider team.

As a member of the Administration Team, the post holder will support with the efficient and smooth running of the Centre and act as front of house and have a range of duties that Support the Education Centre Co-ordinator. An essential part of the role is supporting the wider administrative team to ensure that programmes and courses are delivered efficiently and any follow up required for registration, payment and evaluation is completed in a timely manner.

There is an expectation that the postholder can respond to a range of different requests for support from the team. The post is an onsite role based at the John Radcliffe site but may also involve cross-site working or attending meetings on other sites as necessary and to provide cover for other administration team members as and when required. A flexible approach to working hours and patterns will be considered.

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