Customer Sales and Service Advisor

2 days ago

Spalding, United Kingdom Anne Corder Recruitment Full time

I am delighted to be recruiting for this new start up business which has shown tremendous growth in the first year of trading. They are now looking for a Customer Sales and Service Advisor to join their team.
In this role the focus will be on creating happy customers from the day of order, through to completion, as well as when an existing customer upgrades their service. This role is predominately desk based, hours of work will be shift based with weekend working.
Putting the customer at the heart of everything you do and understanding customers needs, you will be able to:

- Accurately record the detail of each contact on the system provided
- Provide accurate written communication in a clear and professional manner
- Question and engage with customers to understand needs and requirements
- Aim to resolve issues and queries at first point of contact in a timely manner
- Work in line with standards and procedures set by the business
- Provide exceptional customer service on every contact
- Contribute towards the business KPI’s to include average call handling time, customer satisfaction etc
- Contribute to the continuous improvement of the business by providing feedback and sharing best practice
- Identify sales opportunities
- Manage customer expectations and ensure they are kept informed of progress
- Attend and participate in relevant meetings with internal and external stakeholders as required
- Work as part of the team to drive improved performance
- Occasionally support the Sales Team on field sales and promotional events

**Skills**:

- Be able to communicate effectively with both customers and management
- Passion for delivering excellent customer service
- Can show empathy towards customers’ needs and queries
- Be adaptable to the job and the growth of the company
- Excellent time management
- Maintain an excellent knowledge of the company’s products and services
- Ability to thrive under pressure with a positive attitude works well within a team as well as autonomously
- Resourceful, well organized, highly dependable, and efficient
- Can show effective problem-solving skills to the tasks at hand
- Patience with resolving customer needs and queries

If you want to be part of a growing organisation at the start of their journey please get in touch and send through an up to date CV.
Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
Our privacy policy is available on our website and explains how we will use your data.

  • Customer Service Advisor

    2 hours ago

    Spalding, United Kingdom Sequence UK Ltd Full time

    **Role -**Customer Service Advisor **Location -** Spalding, Lincolnshire, PE11 **Salary -**£18,600 per annum **Working Days & Hours -** Monday - Friday, 08:35am - 5:30pm NO WEEKENDS **Employment Type -**Full-Time, Permanent We are seeking a highly motivated **Customer Service Advisor**to complement our fantastic team based at our Lettings Support Centre in...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom Connells Group Full time

    We are looking for a highly motivated **Customer Service Advisor **to complement our fantastic team in our Lettings Support Centre based in Spalding, Lincolnshire, PE11 1BG. As our **Customer Service Advisor** you will provide **property management** and **tenancy administration** support services to branches, landlords and tenants. **What’s in it for...

  • Customer Service Advisor

    6 months ago

    Spalding, United Kingdom Connells Group Full time

    We’re looking for a highly motivated** Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding.** As a Customer Service Advisor you will provide** property management **and **tenancy administration support services **to branches, landlords and tenants. We offer a clear, defined career path, support to study...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom Connells Group Full time

    We’re looking for a highly motivated** Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding.** As a Customer Service Advisor you will provide** property management **and **tenancy administration support services **to branches, landlords and tenants. We offer a clear, defined career path, support to study...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom Bryan Thompson Windows Limited Full time

    Job Overview: **Responsibilities**: - Demonstrate excellent phone etiquette and uphold professional communication standards - Assist customers with post installation advice, aftercare and organise follow up appointments where required. - Maintain organised records of all customer interactions, transactions and communications in order to provide a seamless...

  • Customer Sales and Service Advisor

    1 day ago

    Spalding, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer service in growing business with masses of potential & huge market. £21k basis, £25k OTE: Spalding JOB TITLE: Customer Sales and Service Advisor JOB LOCATION: Spalding, Lincs JOB TYPE: Permanent JOB SALARY: Basic £21000 + bonuses : OTE expected c£25000 JOB HOURS: 9am - 5pm 5 days per week (incl Saturdays), Occasional Sunday events will be paid...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom Connells Group Full time

    We’re looking for a highly motivated** **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding.** As a Customer Service Advisor you will provide** **property management** **and **tenancy administration support services** **to branches, landlords and tenants. We offer a clear, defined career path, support...

  • Customer Service Advisor

    6 months ago

    Spalding, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for...

  • Customer Service Advisor

    6 days ago

    Spalding, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for...

  • Customer Service Advisor

    7 months ago

    Spalding, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for...

  • Customer Service Advisor

    2 days ago

    Spalding, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Spalding**. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for...

  • Customer Advisor

    7 months ago

    Spalding, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team at Springfields Outlet Centre in Spalding on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Automotive Service Advisor

    7 days ago

    Spalding, United Kingdom Ask Recruitment Full time

    **Automotive Service Advisor / Service Reception /Motor trade** An opportunity to join a highly successful Main Dealership working as a **Receptionist / Service Advisor** dealing with Cars, Vans, Trucks, Trailers motor bikes, Commercial /Heavy Goods Vehicles. This is a new opportunity to join an expanding team. You will be customer-focused individual who is...

  • Sales Advisor

    6 months ago

    Spalding, United Kingdom New Look Full time

    Sales Advisor - Permanent- Spalding- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved...

  • Service Advisor

    7 months ago

    Spalding, United Kingdom E M G Motor Group Full time

    **Service Advisor** We are looking for a customer focussed individual to work at our Ford & Hyundai Aftersales branch in Spalding You will need to be a confident relationship builder able to communicate with all our customers in a professional, prompt and courteous manner. Key duties will include, arranging bookings for work to be carried out, advising...

  • Retail Sales Advisor

    7 months ago

    Spalding, United Kingdom Newross Impex Ltd Full time

    **Skopes Menswear** **Spalding store - Retail Sales Advisor 8hrs** We are a leading menswear retailer, and we have 50 stores/concessions across the UK and have been operating for over 75 years. We are currently seeking an experienced Retail Sales Advisor for our Menswear store based within Springfield Outlet shopping Address: Unit 49A Springfield Outlet...

  • Customer Service

    2 days ago

    Spalding, United Kingdom Hays Specialist Recruitment Limited Full time

    Telecoms technical support advisor - Spalding - up to £27k DOE: great job in a dynamic and growing company JOB TITLE: Technical support advisor - customer services JOB LOCATION: Spalding, Lincs JOB TYPE: Permanent JOB SALARY: up to £27000 JOB HOURS: 35 hours per week with occasional weekend work JOB NOTES: This role is primarily based in the office but...