QA Flm Lead

6 months ago

Manchester, United Kingdom Finsbury Food Group Full time

**Location**:_Kara Foodservice, Manchester_**

**Shift**:_Monday - Friday, 8pm-4.30pm_**

**Salary**:
***
**_Competitive with Opportunities for Growth_**

We have an exciting opportunity for a QA FLM Lead to join our Technical team at our Kara site as part of Finsbury Food Group. Established in 1985, Kara offers a wide range of quality sweet and savory bakery products, including both gourmet butter and vegan brioche buns, doughballs and teacakes. The Kara Bakery can bake over 1 million baps and burger buns every day.

This is a fantastic opportunity to gain experience with one of the UK’s largest bakery businesses, along with great opportunities for growth and development. At Finsbury Food Group, we are passionate about investing in our teams, creating great development opportunities.

We will offer training and support for this role as this is a great opportunity for someone who truly wants to develop their career within food quality and have a positive impact in developing the high food standards here at Finsbury Food Group.

**This is what you’ll actually do**

You will be responsible for the front line management of food safety and quality incidents as they arise, which involves dealing with holds, concessions, and near misses. You will ensure that investigations are conducted thoroughly, identifying the root causes and implementing corrective actions accordingly. You will also ensure that regular internal audits of the site's operations are conducted, covering areas such as CCPs, hygiene, documentation, GMP, foreign bodies, glass, PPE, and allergens.

You will be working closely with Operations, to investigate customer complaints to determine the root cause, providing feedback to the appropriate teams and implementing relevant corrective actions. You will also manage micro and nutritional databases, reporting, investigating, escalating, and resolving issues.

You will be responsible for carrying out routine quality assurance testing and monitoring throughput the manufacturing process to ensure information on product quality is continually fed back to the appropriate management teams. You will also ensure that processes and products throughout the factory and those leaving site comply with agreed specifications with regards to quality and food safety.

You will manage stock control for retained samples and conduct daily end-of-line taste panels on finished products, recording and reporting the results. You will carry out various tests, such as pH testing, allergen testing, weight control, check weighing, calibration, and verification. You will also assist the Technical Manager in maintaining the site's BRC certification and QMS including tasks such as metal detection investigations.

In the role will be required to work cross functionally therefore you will need excellent communication skills and be able to build positive relationships with key stakeholders including Operations.

You will manage schedules and rota for QAFLM’ and you will deputise for the Technical Manager. Our QA FLMs work on a different shift pattern and you will be required to cover their holidays and sickness as relevant.

**Ideally this is you**
- Food manufacturing experience or someone who is looking to develop their career
- The ability to influence and challenge effectively at all levels
- Good time management and organisational skills
- Strong attention to detail and confidence within their work with a persistence to get the job done
- Ability to work autonomously, flexibly and pro-actively, taking ownership & accountability of role and tasks, whilst building effective relationships with other departments
- Have knowledge of BRC and Customers Codes of Practice
- Competent in MS Office, Word, Excel and Outlook
- An awareness of allergen controls
- Level 3 Food Hygiene (desirable but not essential)
- Level 2 HACCP (desirable but not essential)
- Able to work on own initiative & excellent communication skills

**What’s in it for you**
- Enhanced Maternity & Paternity Leave to allow quality time with your new arrival
- Enhanced Pension Scheme for our employees
- Death in Service Benefit
- Free Employee Assistance Programme (open to colleagues and their families)
- Retail discounts accessible via our Benefits Hub platform
- Refer a Friend Scheme (up to £300 per referral - T&C’s dependent)
- Employee Recognition Awards
- Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course)
- An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more

Our vision is to be the leading speciality bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills

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