QA Lead

6 months ago

Manchester, United Kingdom Atlanta Group Full time

We are one of the fastest growing insurance brokers in the market, made up of some amazing heritage brands. With Autonet, Carole Nash and Swinton Group, we have over 100 combined years of experience. Our people are the reason why we are the success we are today. There’s never been a better time to join us and be part of our story.

**About the role**

The QA Lead is responsible for overseeing the daily operations of the QAs, ensuring they work towards proving the software meets all specified requirements. The role involves close collaboration with developers, product managers, and other stakeholders to understand requirements, create test plans, and drive the execution of test cases. The QA Lead will be expected to manage the testing on small projects and provide QA oversight across the Group. The QA Lead also plays a crucial role in managing and mentoring team members, enhancing testing processes, and ensuring the alignment of QA resource and activities with project goals.
- Test Planning and Strategy: Develop detailed test plans and strategies, ensuring comprehensive coverage of features and functionality. Define testing scope, objectives, and deliverables based on project requirements.
- Test Management: Manage the testing for small projects run in Agile sprint or Waterfall methodology, manage the execution of test scenarios, monitor test progress, and manage defects to ensure timely and effective issue resolution.
- Test Execution: Where demand requires it; Design, Develop and Execute test scenarios including regression testing, and ensure that all tested software meets quality criteria.
- Leadership: Provide guidance, mentorship, and support to QA team members, fostering a positive and collaborative work environment.
- People Management: Manage multiple Senior QA Analysts/QA Analysts and be responsible for career development, objectives, performance reviews and other people management responsibilities. Identify training needs for team members to enhance skills and knowledge in QA methodologies and tooling.
- Quality Assurance: Ensure that software meets all specified requirements and quality standards. Implement and maintain quality metrics to monitor and improve testing processes.
- Collaboration: Drive collaborate with product managers, business analysts, developers, and other stakeholders to clarify requirements, resolve issues, and ensure a common understanding of quality expectations. Also collaborate with fellow QA leads to ensure alignment in QA processes, standards and guiderails.
- Communication: Act as a primary communication point for QA, providing regular status updates to stakeholders
- Process Improvement: Continuously assess and optimize testing processes and practices for greater efficiency, effectiveness, and alignment with industry best practices
- Resource Planning and Management: Analyse and manage QA resource requirements for upcoming work, to ensure projects, BAU and other streams of work are adequately resourced.
- Coordinate with other teams for integrated testing efforts
- Drive an ‘automation first’ approach to all testable items
- Conduct QA review sessions/retrospectives
- Promote and drive the implementation of QA best practices within squads and project teams, including with third party partners
- Oversee and review the testing in squads by QAs, ensuring correct processes and standards are being followed. Offer support and guidance where necessary
- Work with the Principal QA and other QA Leads to be aware of software industry developments and continually review testing processes and strategies to ensure that the squad remain current

**Standard Accountabilities**
- To actively support and encourage at all times, compliance with our quality principles, company policies and best practice in security, legal and regulatory requirements.
- To safeguard information, paying particular attention to customer and employee data and business sensitive information
- To be aware of and understand Atlanta’s Whistleblowing Procedure and Code of Conduct. To question and act upon concerns about malpractice or wrongdoing by following the Atlanta’s Whistleblowing Procedure
- Ensure your own continuous professional development by participating in external networking / conferences /associations / groups, to stay current on Industry developments & innovations. Encourage, support and coach other team members in their own development.
- Maintain a positive and solution-oriented approach to work, providing open and honest feedback.
- In all internal and external contact, present a professional and positive image of the department, the team and the company as well as maintaining mutually constructive, positive, and beneficial relationships.
- Take all reasonable steps to ensure appropriate confidentiality.

Undertake such other duties, training and/or hours of work as may be required, and which are consistent with the general level of responsibility of this role

**Essential**
- Extensive

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