Retail Assistant

6 months ago


Chessington, United Kingdom Carlton Recruitment Full time

Tues-Fri 9-6, Saturday 9.30 - 5.30

**Benefits**:

- 23 days Holidays plus Bank Holidays
- Employee Assistance Programme
- Workplace Pension Scheme
- Life Assurance Scheme
- Uniform
- Free parking
- Staff discounts

Our client requires a person with strong retail sales experience used to working in a customer facing role. An exciting opportunity for a team player to join their growing business.

**Key Responsibilities as Retail Assistant**:

- Serve all customers who visit the showroom, by phone, web and social media enquiries, identifying the customer needs with a welcoming cheery disposition.
- Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written communication skills with a stellar service level.
- Complete accurate transactions through the internal sales system.
- Must have a flair for merchandising and accessorising the showroom.
- Pricing of furniture and accessories within store and web to comply with company practice.
- Liaise with internal departments to service customers introduced to the shop and manage showroom and warehouse stock levels.
- Organise deliveries and liaising with customers to ensure a faultless delivery.
- Must be able to maintain showroom and assist customers within the showroom and to their vehicles in customer parking area. (Best practice lifting and manual handling training will be given)
- Health and Safety - maintain clear walkways and have unobstructed access for a safe working and retail environment.

**Key Requirements**:

- Strong retail experience.
- Basic MS Office skills.
- Determination to drive results.
- Team player committed to the team and individual goals and willing to go the extra mile.
- Superb customer service and organisational skills.
- Creative, highly motivated & reliable.
- A keen eye for colour and design.
- Interest in and knowledge of social media.



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