Retail Team Lead
1 month ago
The Company:
Saleslogic is a dynamic sales and recruitment agency specialising in the retail sector, working closely with clients to find the right talent.
We are currently partnered with a well-established retailer of fitness equipment and accessories, and are looking for an experienced Assistant Retail Manager to join their team.
The Role:
- To work closely with the Store Manager to drive sales and customer satisfaction, maintaining a high level of product knowledge and customer service skills.
- To oversee the complete customer journey, ensuring a positive and engaging experience for all customers.
- To assist with the day-to-day running of the store, including scheduling team rotations and assigning daily tasks.
- To provide exceptional assistance to the team and customers, responding to escalated or operational inquiries on a day-to-day basis.
- To contribute to the development and implementation of in-store activities, designed to stimulate foot traffic and drive sales.
- To work collaboratively with the Store Manager to maintain a calm and efficient store environment.
Key Requirements:
- A calm, confident, and enthusiastic demeanour when interacting with the team, internal stakeholders, and customers.
- Problem-solving abilities and a positive 'can do' attitude when resolving customer complaints.
- Strong communication skills, both written and verbal.
- Able to utilise a range of software packages, email, online telephone systems, and PC-based back-office systems.
- Confidence in attending retail management meetings when the Store Manager is unavailable.
This is an excellent opportunity for an experienced retail professional to join a dynamic and growing team, with a competitive salary and bonus structure on offer.
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Retail Team Lead
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Chessington, Greater London, United Kingdom Saleslogic Full timeCompany OverviewA leading fitness equipment and accessories retailer in Chessington is seeking an Assistant Retail Manager to support the Store Manager in leading and improving the day-to-day running of the store and management of the retail team.
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